Top-Tier Automotive Service Advisor – Earn 80k-120k+

Ed Napleton Auto Group; Urbana (IL); Hybrid; USD 80.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on vehicles and services

Growth opportunities

Zusammenfassung

Ed Napleton Auto Group in Urbana, IL is seeking a Service Advisor to act as a liaison between customers and technicians, presenting repair recommendations and keeping customers informed. This role offers growth opportunities within a large, multi-brand dealership group.

Responsibilities include handling repair orders, communicating transparently about costs and timelines, and coordinating with service staff to ensure timely completion of work.

Qualifikationen

• Exceptional customer service skills are required.
• Tech-savvy and able to learn/use modern tools.
• Previous Automotive Service Advisor experience is a plus but not required.
• Willingness to undergo a background check as per local law/regulations.
• Must be 18+ years old to comply with driving policy.

Aufgaben

• Work with customers to ensure all vehicle maintenance needs are met.
• Write repair orders with cost and time estimates transparency.
• Provide exceptional and timely communication with customers throughout the process.
• Communicate frequently with technicians and parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and colleagues.
• Utilize cutting edge Fixed Operations technology.

Kenntnisse

Customer service

Tech-savvy

Communication

Tools

Fixed Operations Technology

Jobbeschreibung

Ed Napleton Auto Group in Urbana, IL is seeking a Service Advisor to act as a liaison between customers and technicians, presenting repair recommendations and keeping customers informed. This role offers growth opportunities within a large, multi-brand dealership group.

Responsibilities include handling repair orders, communicating transparently about costs and timelines, and coordinating with service staff to ensure timely completion of work.