Automotive Service Advisor Apprentice — Paid Training & Growth

Sheehy Auto; Alexandria (VA); Presencial; USD 20.000 - 29.000; Tempo integral

Benefícios oferecidos por esta vaga

Health insurance

Vision and dental insurance

Paid maternity/paternity after oneyear

Paid training

Career advancement

401(k) and profit sharing

Competitive hourly rate $18/hr

Resumo da vaga

Sheehy Auto Stores is seeking a Service Advisor Apprentice to join our team. Put your knack for pleasing people to work, greeting customers and coordinating with service techs to meet every need.

Responsibilities include presenting services, providing accurate estimates, and following up on repairs to ensure customer satisfaction. A valid driver's license is required; prior Service Advisor experience is preferred.

Qualificações

• Previous experience as a Service Advisor is preferred.
• Strong customer communication skills in person and on the phone.
• Strong organizational skills in a fast-paced environment.
• Must pass pre-employment background check, MVR check and drug screening.
• Authorized to work in the USA; valid driver's license required.

Responsabilidades

• Greet service department customers promptly and courteously.
• Listen to customer needs and articulate repair requirements to techs.
• Present recommended/additional services with integrity.
• Provide accurate estimates of repair/maintenance costs.
• Follow up on repairs and keep customers informed of progress.
• Sell and manage extended warranties.
• Inspect repair quality and ensure completion.
• Notify customers when vehicles are ready for pickup.
• Explain repairs and costs to customers; address concerns.
• Maintain CSI scores by dealership standards.

Conhecimentos

Customer service

Communication

Organizational skills

Multitasking

Formação

High school diploma

Ferramentas

Reynolds & Reynolds

Descrição da vaga

Sheehy Auto Stores is seeking a Service Advisor Apprentice to join our team. Put your knack for pleasing people to work, greeting customers and coordinating with service techs to meet every need.

Responsibilities include presenting services, providing accurate estimates, and following up on repairs to ensure customer satisfaction. A valid driver's license is required; prior Service Advisor experience is preferred.