Automotive Service Advisor

Rossi GMC; Washington (NJ); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401(k) with company match

Paid vacation and holidays

Ongoing training and support

No-cost college degree program

No Sundays

Modern facility

Job summary

Rossi Automotive Group is seeking a friendly, customer-focused Service Advisor to join our growing team in a fast-paced dealership environment.

You will welcome customers, listen to concerns, and guide them through maintenance and repair decisions while coordinating with technicians to ensure timely service and a smooth customer experience.

Qualifications

• Experience as a Service Advisor preferred.
• Automotive sales, RV, marine, powersports or related customer-facing sales experience encouraged.
• Excellent communication and organizational skills.
• Team-first attitude with strong work ethic.
• Professional appearance and demeanor.
• Valid driver's license and clean driving record.

Responsibilities

• Welcome customers and provide an exceptional service experience.
• Listen to customer concerns and recommend appropriate maintenance and repairs.
• Prepare repair orders and service estimates.
• Keep customers informed throughout the repair process.
• Coordinate with technicians and the parts department to ensure timely repairs.
• Build lasting customer relationships that encourage repeat business.

Skills

Customer service

Communication

Organizational skills

Team player

Professional appearance

Clean driving record

Job description

NO-COST COLLEGE DEGREE FOR YOU AND YOUR IMMEDIATE FAMILY!

Job Intro

Rossi Automotive Groupis HIRING NOW for a friendly, customer-focused Service Advisor to join our growing team. We're looking for someone who can build trust with customers, keep workflow moving smoothly, and deliver an outstanding service experience from start to finish.Whether you're an experienced Service Advisor or have a successful background in automotive sales, RV, marine, powersports, or another customer-focused industry, we'll provide the training and support to help you succeed.If you're looking for a dealership with a steady flow of customers, supportive leadership, modern technology, and real opportunities to grow your career.

Job Description

Welcome customers and provide an exceptional service experienceListen to customer concerns and recommend appropriate maintenance and repairsPrepare repair orders and service estimates and more.

• $75,000 - $100,000+ annual income(base salary + commission)
• Medical, dental, and life insurance
• 401(k) with company match
• Paid vacation and holidays
• Ongoing training and support
• No-cost college degree programfor you and your immediate family
• No Sundays!
• A clean, modern facility and a team that treats you with respect

Responsibilities

• Welcome customers and provide an exceptional service experience
• Listen to customer concerns and recommend appropriate maintenance and repairs
• Prepare repair orders and service estimates
• Keep customers informed throughout the repair process
• Coordinate with technicians and the parts department to ensure timely repairs
• Build lasting customer relationships that encourage repeat business

Requirements

• Service Advisor experience preferred
• Automotive sales, RV, marine, powersports, or other customer-facing sales experience encouraged to apply
• Excellent communication and organizational skills
• A team-first attitude with a strong work ethic
• Professional appearance and demeanor
• Valid driver's license and a clean driving record

Terms

We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.