Service Advisor

Rossi Chevrolet; Washington (NJ); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Medical, dental, and life insurance

401(k) with company match

Paid vacation and holidays

Ongoing training and support

No-cost college degree program

Team-oriented environment

Job summary

A trusted automotive group in Washington, NJ is seeking a Service Advisor to assist customers with service and maintenance needs. The ideal candidate will possess excellent communication skills and a team-first attitude. This role offers a competitive annual income of $75,000+ along with medical, dental, and life insurance, a 401(k) with company match, and unique benefits like a no-cost college degree program for employees and their families.

Qualifications

• Experience in automotive, RV, marine, powersports, or a related industry preferred.
• Professional appearance and demeanor required.
• Valid driver's license and clean driving record.

Responsibilities

• Greet service customers and listen to their needs.
• Explain maintenance and repair recommendations clearly.
• Coordinate between customers, technicians, and parts staff.

Skills

Excellent communication skills

Organizational skills

Team-first attitude

Job description

NO-COST COLLEGE DEGREE FOR YOU AND YOUR IMMEDIATE FAMILY!

Job Intro

Rossi Automotive Groupis hiring a Service Advisor to join our trusted, community-focused dealership in Washington, NJ. In this role, you’ll help customers keep their vehicles safe and reliable by guiding them through service and maintenance needs. Whether you’ve worked in automotive or come from a similar industry, if you’ve got great people skills and a knack for organization, we want to meet you.We’ve proudly served the Washington, Phillipsburg, and Clinton areas for over 40 years – not just through vehicle sales and service, but through strong community involvement and charitable giving. When you work here, you’re part of a team that values trust, growth, and relationships.

Job Description

Greet service customers and listen to their needsExplain maintenance and repair recommendations clearly and confidently and more.

• $75,000+ annual income (base + commission)
• Medical, dental, and life insurance
• 401(k) with company match
• Paid vacation and holidays
• Ongoing training and support
• No-cost college degree program for you and your immediate family
• No Sundays!
• A clean, modern facility and a team that treats you with respect

Responsibilities

• Greet service customers and listen to their needs
• Explain maintenance and repair recommendations clearly and confidently
• Write accurate repair orders and quotes
• Keep customers updated throughout the repair process
• Coordinate between customers, technicians, and parts staff
• Use tech tools (text updates, video inspections, online payments) to enhance the customer experience
• Build trust and long-term relationships with customers

Requirements

• Experience as a Service Advisor or Sales in automotive, RV, marine, powersports, or a related industry preferred but not required
• Excellent communication and organizational skills
• A team-first attitude with a strong work ethic
• Professional appearance and demeanor
• Valid driver’s license and a clean driving record

Terms

We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.