Wealth Advisor

BOK Financial; Topeka (KS); On-site; USD 45,000 - 95,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision insurance

401(k) with company matching

Generous paid time off and holiday pay

Employee discounts on vehicle purchases and service

Job summary

Briggs Automotive Group in Topeka, KS is seeking an Automotive Service Advisor to serve as the primary link between customers and technicians. In this full-time role, you will greet customers, prepare service estimates, and manage the workflow within the service department.

The ideal candidate will possess strong communication skills and an understanding of automotive systems. Competitive compensation ranges from $45,000 to $95,000 per year, along with comprehensive benefits including health insurance and retirement plans.

Qualifications

• Ability to communicate technical terms effectively.
• Basic understanding of automotive systems.
• Experience with dealership management systems.

Responsibilities

• Greet customers and listen to vehicle concerns.
• Prepare detailed repair estimates.
• Coordinate with technicians for repair updates.
• Advise customers on maintenance and repairs.
• Manage repair orders and process payments.

Skills

Communication Skills

Technical Aptitude

Software Proficiency

Reliability

Organization

Education

ASE Certification

Tools

Reynolds & Reynolds

CDK

VAST

Job description

Job Title: Automotive Service Advisor

Location: Topeka, KS
Compensation: $45,000 – $95,000 per year, including performance-based commission
Employment Type: Full-time

Position Overview

As an Automotive Service Advisor, you are the face of our service department and the primary link between our customers and our technicians. You will guide customers through their vehicle maintenance and repair journey, ensuring they receive expert advice and a seamless service experience.

Key Responsibilities

• Customer Liaison: Greet customers, listen to vehicle concerns, and document service requests accurately.
• Service Estimates: Prepare detailed repair estimates, explaining the necessity of services and maintenance based on manufacturer requirements.
• Workflow Management: Coordinate with technicians to monitor repair progress and provide timely updates to customers.
• Sales & Retention: Advise customers on preventive maintenance and additional needed repairs to ensure vehicle safety and performance.
• Administrative Excellence: Manage repair orders (ROs), process payments, and verify warranty or service contract coverage.

What We’re Looking For

• Communication Skills: Ability to translate technical mechanical terms into easy-to-understand information for customers.
• Technical Aptitude: Basic understanding of automotive systems; [e.g., ASE Certification] is a major plus.
• Software Proficiency: Experience with dealership management systems (e.g., Reynolds & Reynolds, CDK, or VAST).
• Reliability: A valid driver’s license with a clean driving record and the ability to work in a fast-paced environment.
• Organization: Key component to success is organization of daily tasks.

Benefits & Perks

• Health & Wellness: Comprehensive medical, dental, and vision insurance.
• Financial Security: 401(k) with company matching.
• Time Off: Generous paid time off (PTO) and holiday pay.
• Extras: Employee discounts on vehicle purchases and service, and professional development assistance.