Automotive Service Advisor (Earnings of up to $100k plus)

Sir Walter Chevrolet Company; Raleigh (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Excellent Top Tier Pay Plan

Medical, Dental, & Vision Plans

Paid Vacation

Employee Discounts on products & services

Family Events

Job summary

Sir Walter Chevrolet Company in Raleigh, North Carolina is seeking an Automotive Service Advisor. The role involves overseeing the Drive Lane flow, ensuring prompt and courteous customer service, and providing support for owner inquiries. Successful candidates will have automotive service advising experience and excellent communication skills.

The company offers a competitive pay plan with potential earnings of up to $100k a year, along with comprehensive benefits including medical, dental, and vision plans.

Qualifications

• Automotive service advising experience is essential.
• Demonstrated ability to manage others.
• Organized and friendly personality is preferred.

Responsibilities

• Oversee flow of Drive Lane.
• Ensure customers receive prompt, courteous, and effective service.
• Provide concierge support for owner inquiries.

Skills

Automotive service advising experience

Strong understanding of automotive repair and maintenance

Fantastic communication skills with your customers

Time management skills

Job description

Benefits

• Excellent Top Tier Pay Plan (Potential earnings of up to $100k a year plus)
• Medical, Dental, & Vision Plans
• Life Insurance
• 401k
• Paid Vacation
• Paid Time Off
• Paid Holidays
• Employee Discounts on products & services
• Family Events

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Ability to work in a fast paced environment.

Qualifications

• Automotive service advising experience
• Dealership experience preferred but not required
• Strong understanding of automotive repair and maintenance
• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen