Automotive Service Advisor

Express Oil Change & Tire Engineers; San Antonio (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

A leading automotive maintenance provider seeks an Automotive Service Writer in San Antonio, Texas. You will be responsible for greeting customers, managing service communications, and ensuring a high standard of customer care. The role requires extensive knowledge of automotive systems, sales skills, and excellent verbal communication. This position encourages team collaboration to enhance customer satisfaction. Candidates should possess a high school diploma or GED and be ready to thrive in a fast-paced environment.

Qualifications

• Extensive knowledge of automotive systems and repairs required.
• Experience in automotive customer service and service sales necessary.
• High school diploma or GED is a must.
• Ability to work in a fast-paced environment essential.

Responsibilities

• Greet customers enthusiastically and answer phone calls.
• Listen carefully to customer needs and develop estimates.
• Ensure high quality of work and achieve personal/team goals.
• Assist with daily operations and maintain a positive atmosphere.

Skills

Automotive systems knowledge

Customer service experience

Sales skills

Communication skills

Detail-oriented

Education

High school diploma or GED

ASE certification in service management

Job description

A leading automotive maintenance provider seeks an Automotive Service Writer in San Antonio, Texas. You will be responsible for greeting customers, managing service communications, and ensuring a high standard of customer care. The role requires extensive knowledge of automotive systems, sales skills, and excellent verbal communication. This position encourages team collaboration to enhance customer satisfaction. Candidates should possess a high school diploma or GED and be ready to thrive in a fast-paced environment.