Automotive Service Advisor

RG&T Solutions; Phoenix (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

RG&T Solutions in Phoenix is seeking Sales and Service Advisors to promote and sell automotive products and services. You will greet customers professionally, listen to their concerns, inspect vehicles, and provide accurate quotes. You will promote sales, document customer interactions, and follow up to ensure satisfaction.

Adherence to company policies is essential. A high school diploma or equivalent is required; ASE Certification and/or a State Inspector License are preferred and must be

Qualifications

• High school diploma or equivalent required.
• Prior Service Advisor experience preferred but not required.
• Candidates must possess or obtain a valid driver’s license, State Inspector License, and ASE Certification within specified timeframes.
• Strong communication skills and professionalism are essential in a process-driven environment.
• Flexibility to work at least five days including weekends.

Responsibilities

• Greet customers professionally and listen to their concerns.
• Inspect vehicles and recommend appropriate services.
• Provide accurate quotes for services and repairs.
• Promote sales and document all customer interactions.
• Follow up to ensure customer satisfaction and adherence to policies.

Skills

Communication skills

Professionalism

Customer service

Process-driven

Flexibility

Education

High school diploma or equivalent

ASE Certification

State Inspector License

Driver's license (valid)

Job description

We are seeking Sales and Service Advisors to promote and sell products and services in an automotive environment. Key responsibilities include greeting customers professionally, listening to their concerns, inspecting vehicles, recommending appropriate services, and providing accurate quotes. You will promote sales, document customer interactions, and follow up to ensure satisfaction. Adherence to company policies and procedures is essential.
Qualifications include a high school diploma or equivalent, with prior experience as a Service Advisor preferred but not required. Candidates must possess or be able to obtain a valid driver’s license, State Inspector License, and ASE Certification within specified timeframes. Strong communication skills, professionalism, and the ability to work in a process-driven environment are essential. Flexibility to work at least five days including weekends is required.