Automotive Service Advisor

FirstChoice Hiring; New Rochelle (NY); Presencial; USD 70.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) Retirement Plan

Paid time off

Employee Discounts

Vehicle Purchase Plans

Long-term Job Security

Descripción de la vacante

Mazda of New Rochelle is seeking an experienced Automotive Service Advisor to guide customers on service options and costs when their vehicle needs repair.

With two dealerships supporting new and pre-owned vehicles, the service department benefits from multiple sources of business. Our team offers a modern, high-tech facility and opportunities for advancement.

Formación

• Previous Service Advisor or Automotive Technician experience in a dealership or independent repair facility required.
• Sales or Customer Service experience in any industry is a plus.
• Good understanding of automotive maintenance and repair.
• Strong organizational skills and attention to detail.
• Comfortable using computers and dealership software.
• Professional appearance and dependable work habits.
• Valid driver's license and an acceptable driving record.

Responsabilidades

• Greet service customers and accurately document vehicle concerns.
• Prepare repair orders and provide service estimates.
• Review technician findings and explain recommended maintenance and repairs.
• Communicate repair costs, timelines, and vehicle status to customers.
• Recommend appropriate services based on vehicle needs and manufacturer guidelines.
• Coordinate with Technicians and service personnel to ensure timely repairs.
• Build lasting customer relationships and provide excellent service.

Conocimientos

Customer service

Dealership experience

Sales experience

Attention to detail

Herramientas

CDK experience

Descripción del empleo

$70,000 - $150,000+ Per Year

Two Dealerships Supporting a Strong Service Business & Earning Opportunities! Service Advisor or Automotive Technician Experience Required

Mazda of New Rochelle is seeking to hire an experienced Automotive Service Advisor to advise our customers on service options and costs when their vehicle needs repair. With two dealership operations supporting new and pre-owned vehicles, our service department benefits from multiple sources of customer and repair business. Our experienced technicians and supportive management team help keep service operations moving, giving you the opportunity to build customer relationships, generate service sales, and maximize their earning potential.

Benefits:

• $70,000 - $150,000+ a year(base + commission + bonuses)
• New State-of-the-Art Facility:Work in a modern, high-tech environment designed for success
• Supportive management committed to your development and well-being, providing tools and mentorship
• Clear career development paths with ongoing training and opportunities for advancement
• 401(k) Retirement Plan
• Paid time off, including vacation and sick time
• Employee Discounts
• Vehicle Purchase Plans
• Long-term Job Security

Responsibilities:

• Greet service customers and accurately document vehicle concerns
• Prepare repair orders and provide service estimates
• Review technician findings and explain recommended maintenance and repairs
• Communicate repair costs, timelines, and vehicle status to customers
• Recommend appropriate services based on vehicle needs and manufacturer guidelines
• Coordinate with Technicians and service personnel to ensure timely repairs
• Build lasting customer relationships and provide excellent service

Qualifications:

• Previous Service Advisor or Automotive Technician experience in a dealership or independent repair facilityrequired
• Service Advisor experience in related industries such as motorsports, RV, or powersports will also be considered
• CDK experience is a plus!
• Sales or Customer Service experience in any industry is a plus!
• Good understanding of automotive maintenance and repair
• Strong organizational skills and attention to detail
• Comfortable using computers and dealership software
• Professional appearance and dependable work habits
• Valid driver's license and an acceptable driving record

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.