Enable job alerts via email!

Automotive Service Advisor

Ken Garff Automotive Group

Mesquite (NV)

On-site

USD 40,000 - 60,000

Full time

14 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Join a leading automotive group as a Service Advisor in Mesquite, NV, where you'll provide exceptional customer service and foster strong relationships. Enjoy a competitive compensation package along with wellness benefits and a supportive team environment. If you have a passion for customer satisfaction and teamwork, this role is perfect for you.

Benefits

401k with company match
Wellness Time Off
Medical, Dental, Vision, Disability Insurance
Employee discounts on purchase and service
Year-end bonus program

Qualifications

  • Friendly demeanor; quick to connect with customers.
  • Motivated, patient, and conscientious in teamwork.
  • Proficient in handling customer service inquiries and resolving issues.

Responsibilities

  • Greet customers and provide excellent customer service.
  • Update customers on service status and collect payments.
  • Use DMS effectively for service history management.

Skills

Customer Service
Teamwork
Communication
Analytical Skills

Tools

Dealer Management System (DMS)

Job description

Automotive Service Advisor page is loaded

Automotive Service Advisor
Apply locations Mesquite Ford Lincoln and RV - Mesquite, NV time type Full time posted on Posted 4 Days Ago job requisition id R0039214

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Ken Garff Mesquite Ford, a Ken Garff Automotive Dealership, is currently looking for a Service Advisor that aligns with our core values and acts with respect, integrity, growth, humility and teamwork.

Looking for:

  • Friendly and cooperative demeanor; quick to connect and build relationships with others
  • Unselfish and approachable with a preference for exciting, fast-paced work
  • Motivated, patient, conscientious, relaxed and cooperative team worker
  • Accommodating and analytical, while producing highly precise and accurate work

Why you’ll love working with us:

  • Competitive compensation package and 401k with company match
  • Wellness Time Off, plus holidays, plus a Personal Purpose Day
  • Medical, Dental, Vision, Disability Insurance, AD&D and Life Insurance
  • Flex Spending, Health Savings Account , EAP, Wellness Plan, Mental Health Support, Diabetes Management Program, and Parental Leave Stipend
  • Year-end bonus program for ALL employees (Garff Giveback)
  • Employee discounts on vehicle purchase, parts, service and more!

What you’ll do as a Service Advisor:

  • Greet all customers promptly and professionally
  • Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving concerns, and sell additional services when appropriate
  • Provide customers with updates, estimates, and inspection results in a timely manner
  • Answer customer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry
  • Review all completed work and recommendations and collect payments from customer
  • Proficient knowledge in Dealer Management System (DMS) and any other essential software programs to look up customer’s service history, schedule appointments, enter repair order information, and manage information
  • Provide excellent service and review the customer satisfaction survey to each customer

At first glance, there’s nothing remarkable at Ken Garff. Our uniforms aren’t flashy, and our buildings look a lot like the competition. You may not see it right at first, but if you listen you’ll hear. Because listening isn’t just something we do; it’s part of who we are. It’s how we show that what we absolutely value the most (far more than buildings, uniforms or cars) is our people. And we thrive on treating them right. We listen because we believe listening matters. We’re just different that way.

Will you join us as a new Service Advisor? Will you throw your energy and focus behind what we’re doing? Will you live our values and do things differently than you’ve ever done them? Will you listen and build trust and foster relationships? This organization, that started as an idea by a man named Ken Garff way back in 1932, needs one thing to keep its vision intact and its purpose of reinventing an industry moving forward. It needs you.

Similar Jobs (4)
Automotive Service Technician
locations Mesquite Ford Lincoln and RV - Mesquite, NV time type Full time posted on Posted 4 Days Ago
Automotive Service Lot Tech (Porter)
locations Mesquite Ford Lincoln and RV - Mesquite, NV time type Full time posted on Posted 12 Days Ago
Automotive Quick Lube Technician
locations Mesquite Ford Lincoln and RV - Mesquite, NV time type Full time posted on Posted 7 Days Ago

About Us
We Believe in Treating People R.I.G.H.T.
Need help?

If you are having any issues with applying please reach out to our recruiting team at recruiterhelp@kengarff.com . Include in the email what state you are applying in. Thank you for your patience!

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Automotive Service Advisor Writer Weekends Off Lewisville

Christian Brothers Automotive

Lewisville

On-site

USD 40,000 - 60,000

Yesterday
Be an early applicant

Automotive Service Advisor Writer Weekends Off Waxahachie

Christian Brothers Automotive

Waxahachie

On-site

USD 35,000 - 55,000

Yesterday
Be an early applicant

Automotive Service Advisor - Denton Chrysler Dodge Jeep Ram

Group 1 Automotive

Denton

On-site

USD 40,000 - 60,000

Yesterday
Be an early applicant

Automotive Service Advisor - Denton Chrysler Dodge Jeep Ram

Group1 Automotive, Inc.

Denton

On-site

USD 40,000 - 60,000

4 days ago
Be an early applicant

Automotive Service Advisor / Writer | Weekends Off | Waxahachie

Christian Brothers Automotive Corporation

Waxahachie

On-site

USD 35,000 - 55,000

9 days ago

Automotive Service Advisor

Midas

Watauga

On-site

USD 35,000 - 60,000

8 days ago

Automotive Service Advisor - Remote

Enterprise Holdings Inc.

Indianapolis

Remote

USD 10,000 - 60,000

23 days ago

Automotive Service Advisor - Remote

Enterprise Holdings Inc.

Oklahoma City

Remote

USD 10,000 - 60,000

23 days ago

Automotive Service Advisor - WORK FROM HOME

YourMechanic (Acquired)

Salt Lake City

Remote

USD 35,000 - 45,000

24 days ago