Automotive Service Advisor / Writer | Weekends Off | Waxahachie

Christian Brothers Automotive Corporation; Waxahachie (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Christian Brothers Automotive seeks an Automotive Service Advisor in Waxahachie, TX. This role focuses on customer relationship-building and overseeing the repair process from initiation to completion. Candidates should have a valid driver's license, automotive customer service experience, and strong communication skills.

Benefits

Paid Vacation & Paid Holidays

Healthcare Benefits Available

Matching Retirement Plan

On-Going Training & Career Advancement

Employer-paid Financial Wellness Program

Employee Appreciation Events

Qualifications

• Experience in Automotive Customer Service or Automotive Service Sales preferred.
• Demonstrated ability to work effectively with others as a team player.
• Flexibility in handling change and dealing with diverse personalities.

Responsibilities

• Greet every guest with hospitality and respect.
• Manage the store’s workflow effectively.
• Sell services while maintaining honesty and integrity.

Skills

Automotive Customer Service

Team Player

Adaptability

Proficiency in Windows-based software

Education

Current driver's license

Acceptable driving record

Job description

Company Description

Christian Brothers Automotive

Benefits:

• Full Time Hourly Position + Nice Difference Bonus
• Performance Based Commission
• Paid Vacation & Paid Holidays
• Closed EveryWeekendTo Spend Time With Family & Friends
• Healthcare Benefits Available
• Matching Retirement Plan
• Locally Owned and Operated
• On-Going Training & Career Advancement
• Continuous Training Available Through The CBA Flywheel Learning System
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Chaplain Care Support Available
• Weekly Lunches Provided
• Employee Appreciation Events
• Employee Discount
• Chaplain Care Support Available
• Team Performance Bonuses
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
  
  

Job Description

Job Title:

Automotive Service Advisor / Writer

Location:

1300 W. Hwy 287 Bypass Waxahachie, TX 75165

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned.
  
  

Qualifications

Qualifications:

• Current driver’s licenses.
• Driving record acceptable to our current insurance carrier.
• Proficiency in Windows-based computer software and automotive store applications.
• Experience in Automotive Customer Service and or Automotive Service Sales preferred.
• Team player: Demonstrated ability to work effectively with others, contributing positively to team dynamics and achieving shared goals.
• Adaptability:Flexibility in handling change, shifting priorities, and dealing with diverse personalities and work styles.
  
  

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm.
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment.
  
  

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.Christian Brothers Automotive locations practice "At-will" employment practices.