Automotive Service Advisor

UNI-SYSTEMS INC; Illinois; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Career advancement

Flexible scheduling

Competitive compensation

Job summary

UNI-SYSTEMS INC in Illinois is seeking an Automotive Service Advisor to join our busy service center. You will combine strong communication with customer relationship skills to guide repairs and manage service writer tasks.

You will oversee advisors, address inquiries, and maintain documentation, while mentoring staff to improve sales and service quality. A valid driver’s license and prior automotive service experience are required.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid driver's license and clean driving record.
• Pre-employment drug and background screening.
• At least two years of experience as an automotive service writer or service advisor.
• Experience as a service manager preferred.
• Deep understanding of automotive technology and repair services.

Responsibilities

• Manage a team of automotive service professionals to ensure high morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on best practices for improving sales and customer service techniques.
• Oversee day‑to‑day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Communication

Customer relations

Leadership

Mentoring

Sales techniques

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Job Description

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are looking for aAUTOMOTIVE SERVICE ADVISORto join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day‑t‑day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state‑issued driver’s license and clean driving record are required
• Successful completion of a pre‑employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required