Automotive Service Advisor

Fayetteville Dodge Ram; Fayetteville, Northern (NC, KY); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with match

Paid Vacation

Accrued PTO

Discounts on services

Career development

Balanced schedule

Incentives/Bonuses

Training programs

Job summary

Fayetteville Dodge Ram is seeking Service Advisors to join our high-volume service team in Fayetteville, NC. The role offers ambitious earning potential with a salary range of $60k-$100k plus commissions and a comprehensive benefits package.

Flexible 5-day work week with alternating Saturdays, plus internal advancement opportunities and manufacturer incentives. Previous customer service or service/sales experience is preferred and training is provided to support career development.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers through the service process.
• CRM software experience.
• Excellent communication skills.
• Strong emotional intelligence.

Skills

Strong customer experience

Excellent communication skills

Emotional intelligence

CRM software experience

Tools

CRM Software

Job description

Job Details

Job Location: Fayetteville Dodge Ram - Fayetteville, NC 28303

Salary Range: $60,000.00 - $100,000.00 Commission/year

Job Shift: Open to Closing

$60k-$100k+ Yearly Earning Potential for Top Performers

Yearly Accrued PTO

Internal Advancement Opportunities

Fayetteville Dodge Ram

Fayetteville Dodge Ram, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.

Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.

Why choose Fayetteville Dodge Ram and Hudson Automotive Group?

• Competitive Compensation ($60k-$100k+ Yearly Potential for Top Performers)
• Additional Manufacture Incentives/Bonuses
• Company Provided Training and Career Development
• Internal Advancement Opportunities

Flexible Work Schedule (5-day Work Week, Alternating Saturdays)

Previous Customer Service Experience Required

Previous Service/Sales Experience Preferred

Other Benefits we offer:

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with match
• Paid Vacation/Holidays
• Accrued PTO
• Employee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

Qualifications:

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.