Service Advisor/ASM

Beaman CDJR; Murfreesboro, Northern (TN, KY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

401(k) with Company Match

Paid Vacation & Holidays

Yearly Accrued PTO

Employee Discounts on Products & Servi

Job summary

Beaman Chrysler Dodge Jeep Ram, part of Hudson Automotive Group, is seeking a Service Advisor to be the primary contact for service customers in Murfreesboro.

You will guide customers through the service process, propose recommended services, and coordinate with technicians to ensure a smooth, transparent ownership experience.

Top performers can achieve six-figure earnings with base plus commission and a comprehensive benefits package.

Qualifications

• Proven customer service experience with a track record of creating positive customer experiences.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience using CRM software and related technology.

Responsibilities

• Greeting customers and identifying their vehicle service needs.
• Building trust and long-term customer relationships.
• Communicating recommended services and repairs.
• Coordinating with technicians to ensure efficient workflow.
• Providing timely updates throughout the repair process.
• Maintaining accurate customer information and service records.
• Delivering an exceptional customer experience from start to finish.

Skills

Proven customer service experience

Strong communication

Ability to manage multiple priorities

Experience using CRM software

Job description

Job Details Job Location: Beaman Dodge Chrysler Jeep Ram FIAT - Murfreesboro, TN 37130

Salary Range: $80,000.00 - $100,000.00 Base+Commission/year

Job Shift: Open to Closing

Service Advisor / ASM

Earn $80,000 - $100,000+ Annually | Career Growth | Award-Winning Team

Why Join Beaman CDJR?

Exceptional Earning Potential

• $80,000 - $100,000+ annual earning potential for top performers
• Additional manufacturer incentives and bonuses
• Performance-driven compensation plan

Career Development & Advancement

• Company-paid training and professional development
• Ongoing coaching and support
• Clear paths for internal promotion
• Advancement opportunities throughout Hudson Automotive Group's growing network

Outstanding Benefits

• Medical, Dental & Vision Insurance
• Life Insurance
• 401(k) with Company Match
• Paid Vacation & Holidays
• Yearly Accrued PTO
• Employee Discounts on Products & Services
• Training and Career Development Programs
• Balanced Work Schedule

About Hudson Automotive Group

Founded in 1948, Hudson Automotive Group is a third-generation, family-owned and operated organization dedicated to providing exceptional customer experiences. What began as a single dealership in Providence, Kentucky has grown into one of the Southeast's premier automotive groups, with:

• 60+ dealership locations
• 4,000+ employees
• Operations across 8 states

Our success is built on a commitment to our customers, our communities, and our employees.

What You'll Do

As a Service Advisor, you'll be the primary point of contact for our service customers, helping guide them through every step of the service process while creating a positive ownership experience.

Responsibilities include

• Greeting customers and identifying their vehicle service needs
• Building trust and long-term customer relationships
• Communicating recommended services and repairs
• Coordinating with technicians to ensure efficient workflow
• Providing timely updates throughout the repair process
• Maintaining accurate customer information and service records
• Delivering an exceptional customer experience from start to finish

Qualifications

Required

• Proven customer service experience with a track record of creating positive customer experiences
• Strong communication and interpersonal skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience using CRM software and related technology

Preferred

• Automotive service advisor experience
• Sales or automotive industry experience
• Experience working in a high-volume service environment

What Makes You Successful

• Positive attitude and professional demeanor
• Strong emotional intelligence and relationship-building skills
• Excellent organizational abilities
• Customer-first mindset
• Desire to learn, grow, and succeed

Join an Award-Winning Organization

Hudson Automotive dealerships have earned some of the industry's most prestigious honors, including:

• Toyota President's Award
• Nissan Global Award
• Ford President's Award
• Honda President's Award

Additionally, Hudson Automotive has been recognized as a Best Places to Work, reflecting our commitment to creating an outstanding workplace culture for our employees.

Drive Your Career Forward with Beaman Chrysler Dodge Jeep Ram

Beaman Chrysler Dodge Jeep Ram, a Hudson Automotive Company, is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive workplace for all team members.