Automotive Service Advisor

Hudson Automotive Group; Fayetteville (NC); On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Commission incentives

Company training and development

Internal advancement opportunities

Medical, dental, vision insurance

401k with match

Paid vacation/holidays

Job summary

Liberty Ford of Fayetteville, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.

Thank you for your interest in Liberty Ford of Fayetteville; we offer a path for internal advancement, competitive compensation, and comprehensive benefits. This position supports a busy service operation with a focus on customer satisfaction and efficient service delivery.

Qualifications

• Previous customer service experience required.
• Previous service/sales experience preferred.
• CRM software experience helpful.

Responsibilities

• Guide customers throughout the service process.
• Deliver a strong customer experience.
• Assist with service-related inquiries and transactions.

Skills

Customer service

CRM software

Communication skills

Emotional intelligence

Tools

CRM software

Job description

Job Details

• Job Location: Liberty Ford of Fayetteville - Fayetteville, NC 28303
• Salary Range: $65,000.00 - $120,000.00 Commission/year
• Job Shift: Open to Closing
• $60k-$120k+ Yearly Earning Potential for Top Performers
• Yearly Accrued PTO
• Flexible Schedule
• Internal Advancement Opportunities

Liberty Ford of Fayetteville, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.

Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operating business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.

Why choose Liberty Ford of Fayetteville and Hudson Automotive Group?

• Competitive Compensation ($60k-$120k+ Yearly Potential for Top Performers)
• Additional Manufacture Incentives/Bonuses
• Company Provided Training and Career Development
• Internal Advancement Opportunities

Flexible Work Schedule (5-day Work Week, Alternating Saturdays)

Requirements

• Previous Customer Service Experience Required
• Previous Service/Sales Experience Preferred

Other Benefits we offer:

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with match
• Paid Vacation/Holidays
• Accrued PTO
• Employee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.