Automotive Service Advisor

Midlands Toyota; Columbia, Northern (SC, KY); Hybrid; USD 50,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k match

Paid vacation

Accrued PTO

Employee discounts

Job summary

Midlands Toyota in Columbia, SC is seeking a Service Advisor to join our award-winning, high-volume service team. You will guide customers through the service process and deliver a strong customer experience, using CRM tools and clear communication.

Hudson Automotive Group, founded in 1948, supports employee training, advancement opportunities, and a balanced work schedule with a 5-day week and rotating Saturdays.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Responsibilities

• Guide customers through the service process.
• Deliver a strong customer experience.
• Utilize CRM software for customer interactions.
• Communicate effectively with customers and team.
• Demonstrate emotional intelligence in service scenarios.

Skills

Customer experience

Guide customers

CRM software

Communication skills

Emotional intelligence

Job description

Job Details

Job Location: Midlands Toyota - Columbia, SC 29203

Salary Range: $50,000.00 - $120,000.00 Commission/year

Job Shift: Open to Closing

$50k-$120k+ Yearly Earning Potential for Top Performers

Benefits and Opportunities

• Yearly Accrued PTO
• Flexible Schedule
• Internal Advancement Opportunities
• Competitive Compensation ($50k-$120k+ Yearly Potential for Top Performers)
• Additional Manufacture Incentives/Bonuses
• Company Provided Training and Career Development
• Internal Advancement Opportunities
• Flexible Work Schedule (5-day Work Week, Alternating Saturdays)
• Previous Customer Service Experience Required
• Previous Service/Sales Experience Preferred

Other Benefits we offer

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with match
• Paid Vacation/Holidays
• Accrued PTO
• Employee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Midlands Toyota, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.

Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.

Why choose Midlands Toyota and Hudson Automotive Group?

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.