Automotive Service Advisor

OBerry Service Center Inc; Emporia (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a fast-growing automotive shop as a Service Advisor. We're seeking a motivated, friendly individual who excels in customer service and sales. With a Monday-Friday schedule, enjoy a supportive work environment and competitive pay. If you're energetic and love helping people, this is your chance to thrive!

Benefits

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Qualifications

• GED required, college preferred.
• Strong sales skills and customer service emphasis.
• Proficient with computers and cloud-based systems.

Responsibilities

• Greet customers and inform them about necessary repairs.
• Maintain a clean and professional front area.
• Document all work and communicate with technicians.

Skills

Sales skills

Customer service

Multi-tasking

Education

GED

College preferred

Tools

Cloud-based shop management system

Job description

Benefits:

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Tired of working retail hours? Weekends? M-F position. Do you feel stuck at your current job with no room for advancement? Are you bored at work? We are one of the fastest growing automotive shops in our area serving our area for over 34 years and we are looking for a service advisor with a positive attitude to join our team! Pay is uncapped. We are looking for someone energetic, friendly, sociable, loves people, someone grounded and not easily swayed in their emotions by outside factors, someone that smiles and has a great tone of voice - someone that genuinely loves helping people and loves sales. We are very HIGH VOLUME. Must be able to multi-task well and work well under pressure - if you have automotive service experience, looking for someone that can do $500+ ARO and higher and easily handle 15 cars/day - CONTACT US if you have track record of selling $150k/month or more. Responsibilities and Duties We are looking for a high energy, motivated individual with a POSITIVE attitude. Someone that has professional sales training - goes above and beyond in customer service to make a sale (we are not pushy but we strongly believe that if we go above and beyond for our customers, they will take care of us). - Greet customers, keep customers informed, show and explain needed work, sell recommended repairs - Keep front area clean and maintained, keep professional appearance - Keep strong communication between technician and customer - Document all work and information regarding customer vehicle - Work with Parts Manager and she is there to assist you in daily tasks Qualifications and Skills - GED required - college preferred but not required - Must be highly skilled on the phone! We put high emphasis on incoming phone calls and getting the customer from the call into the shop - Strong sales highly preferred but not required (we view strong salesperson as being able to relate info to customers without them feeling pressure) - Knowledge on cars is not necessary as technician will explain all needed work - Must be proficient with computers (everything we do is cloud based using shop management system, we also order parts online) - Must have good hygiene and cleanliness- this is a professional front counter role and dress is business casual Benefits Above average pay plan, Retirement, Life Insurance. Paid Holidays and Vacation If you love helping people and love sales - this is for you!