Automotive Service Advisor

Buddy Isles Tire & Automotive; Littleton (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Une entreprise familiale bien établie dans l'automobile recherche un Service Advisor pour offrir un service exceptionnel à ses clients. En tant que premier contact, vous assurerez la satisfaction des clients tout en gérant les rendez-vous et les communications. Si vous êtes organisé, passionné par le service client et souhaitez faire partie d'une équipe dynamique, ce poste est fait pour vous.

Benefits

Pas de travail le samedi

Assurance santé

PTO et vacances

Formation et éducation continues

Culture de travail positive

Qualifications

• Expérience en service client souhaitée.
• Capacité à travailler avec diverses technologies et à utiliser des outils de planification.
• Attitude positive et capacité à gérer les conversations avec les clients.

Responsibilities

• Être le premier point de contact pour les clients.
• Planifier des rendez-vous et gérer les appels téléphoniques.
• Assurer la satisfaction des clients pendant leur expérience.

Skills

Communication

Organisation

Service client

Job description

Buddy Isles Tire and Automotive is a proud, family-oriented business that provides quality workmanship, service, and commitment to our customers. Our team continuously strives to give back to our community. Our 55,000 sq ft. facility is equipped with the latest technology and automotive equipment. We are looking for a dedicated Service Advisor to join our team.

Position Overview

As a Service Advisor, you will be the first point of contact for our customers, ensuring a positive experience from start to finish. Your responsibilities include answering phones, greeting customers, making follow-up calls, scheduling appointments, and assisting with customer satisfaction efforts. A clean driving record and strong communication skills are essential.

What We Offer

• No Saturdays (Family Time)
• Heated and AC Facility
• Large, clean shop bays
• Team events and car shows
• Working hours: 7:30 a.m. to 5:30 p.m. Monday to Friday
• Health insurance, PTO, paid holidays, and vacation
• Paid training and continuing education
• Bonus pay plan
• Positive shop culture

Ideal Candidate

Are you friendly, organized, tech-savvy, and passionate about customer service? Do you enjoy engaging with people and making them feel valued? If so, we want to hear from you! Grumpy attitudes need not apply.

How to Apply

Interested candidates can call or text Buddy at 252-532-2574 anytime, or apply online through our website or Facebook page.

Additional Information

We welcome candidates experienced in vehicle maintenance and repair, from brake replacements to engine overhauls, working on various vehicle types including equipment, hot rods, hybrids, and diesel vehicles.