Automotive Service Advisor

Biggers Chevrolet; Elgin (IL); On-site; USD 40,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Vacation

Paid Holidays

Competitive Pay

Pay Range 40k-95k

Job summary

Biggers Chevrolet is seeking a Service Advisor to help guide customers through the vehicle repair experience at our locally-owned dealership. You will partner with customers throughout the service journey, provide maintenance recommendations, and present timely estimates.

The role emphasizes strong customer service, sales skills, and effective communication on-site, with opportunities for growth within a small, supportive team environment.

Qualifications

• Enthusiastic with high energy throughout the workday.
• Outgoing and friendly, especially while handling objections.
• Quality customer service skills and sales track record.
• Strong interpersonal and communications, in-person and over the phone.
• Persuasive and able to overcome customer objections during the sales process.
• Persistent, competitive and good work ethic.
• Focuses on the customer’s needs to enhance dealership and personal sales.
• GM or Mazda Experience a Plus
• Reynolds Experience a plus

Responsibilities

• Greet customer as they arrive on the service lane.
• Perform walk around inspection.
• Provide customer with maintenance needs based on menu and inspection.
• Provide estimate on completion times and prices.
• Keep customer updated of repair progress.
• Perform redelivery upon vehicle completion.

Skills

Customer service

Sales experience

Communication skills

Energetic and outgoing

Job description

Here atBiggers Chevrolet, we are looking for aService Advisorto join our privately-owned, local dealership group and set both ourselves and your career up for success. In this position, you are responsible for partnering with the customer through all aspects of the vehicle repair experience.We will provide all the tools, personneland support for success. We will train some one with great customer service skills and a willingness to learn.

Benefits We Offer Our Service Advisors:

• FREE Health Insurance
  • Dental and Medical
• 401K Plan
• Paid Vacation
• Paid Holidays
• CompetitivePay Structure
• Pay Range of 40k to 95k yearly

Responsibilities of our Service Advisors

• Greet customer as theyarrive on the service lane.
• Preform walk around inspection.
• Provide customer with maintenance needs based on menu and inspection.
• Provide estimate on completion times and prices.
• Keep customer updated of repair progress.
• Perform redelivery upon vehicle completion.

Qualifications forour Service Advisors

• Enthusiastic with high energy throughout the workday
• Outgoing and friendly, especially while handling objections
• Quality customer service skills and sales track record
• Strong interpersonal and communications, in-person and over the phone
• Persuasive and able to overcome customer objections during the salesprocess
• Persistent, competitive and good work ethic
• Focuses on the customer’s needs to enhance dealership and personalsales
• GM or Mazda Experience a Plus
• Reynolds Experience a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.