Automotive Service Advisor

RG&T Solutions

Buda (TX)

On-site

USD 32,000 - 52,000

Full time

11 hours ago
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Benefits offered by this job

Uncapped commission potential
Competitive pay
Paid time off
Insurance options
Tuition reimbursement
401(k) plan
Employee discounts
Advancement opportunities

Job summary

RG&T Solutions is seeking a Sales & Service Advisor to be the primary contact for customers, assisting with vehicle needs and service recommendations. The role focuses on delivering a professional, smooth service experience and driving sales through effective communication.

Responsibilities include greeting customers, documenting concerns, inspecting vehicles, quoting services, and updating customers throughout the service cycle.

Qualifications

  • High school diploma or equivalent required.
  • Must be at least 18 years old.
  • Valid driver’s license required.
  • Strong customer service and communication skills essential.
  • Prior Service Advisor experience preferred but not required.
  • Ability to work a minimum of five days including Saturday.

Responsibilities

  • Greet customers and document concerns.
  • Inspect vehicles and assess service needs.
  • Recommend appropriate services and provide accurate quotes.
  • Update customers during the service process.
  • Process transactions and handle payments.
  • Follow up with customers post-repair.
  • Track warranty parts as needed.

Skills

Customer service
Communication
Sales aptitude
Teamwork
Problem-solving
Professional appearance
Process-driven
Customer-focused attitude

Education

High school diploma or equivalent
18+ years old
Valid driver’s license

Job description

Role Overview

The Sales & Service Advisor serves as the primary contact for customers, assisting with vehicle needs, recommending services, and ensuring a professional, smooth service experience.

Responsibilities include
  • Greeting customers
  • documenting concerns
  • inspecting vehicles
  • recommending appropriate services
  • providing accurate quotes
  • updating customers during service
  • processing transactions
  • following up post-repair
  • tracking warranty parts.
Qualifications
  • High school diploma or equivalent
  • at least 18 years old
  • valid driver’s license
  • strong customer service and communication skills
  • and prior experience as a Service Advisor is preferred but not required.
  • Ability to work a minimum of five days including Saturday is necessary.
Skills & Attributes
  • Professional appearance
  • process-driven mindset
  • problem-solving
  • sales aptitude
  • teamwork
  • and a customer-focused attitude.
Compensation & Benefits
  • Uncapped commission potential
  • competitive pay
  • paid time off
  • insurance options
  • tuition reimbursement
  • 401(k) plan
  • employee discounts
  • and opportunities for advancement.
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