Automotive Service Advisor

Liberty Ford; Brunswick (OH); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Unlimited earnings

Paid Time Off (PTO)

401(k) with Company Match

Health, Dental & Vision Insurance

Employee Discounts

Ongoing Training & Career Development

Supportive Team Environment

Zusammenfassung

Liberty Ford in Brunswick, OH is seeking a Service Advisor to be the primary liaison between customers and our service team. You will explain services, manage timelines, and ensure transparency on costs.

As the main point of contact, you will greet customers, coordinate with technicians, keep clients informed, and build lasting relationships. This role offers growth, benefits, and a team-oriented environment.

Qualifikationen

• Experience in customer service, preferably automotive.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Valid driver's license.
• Basic computer skills.

Aufgaben

• Greet customers and understand vehicle concerns.
• Explain recommended services and timelines clearly.
• Coordinate with technicians to ensure accurate repairs.
• Update customers on repair progress and costs.
• Prepare and manage repair orders.
• Explain completed work and warranties.

Kenntnisse

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Basic computer skills

Valid driver’s license

Ausbildung

High School / GED

Jobbeschreibung

# Automotive Service AdvisorBrunswick LLMI - Brunswick, OH 44212## OverviewPosition TypeFull TimeJob ShiftDayEducation LevelHigh School / GEDTravel PercentageNoneCategoryAutomotive## DescriptionLiberty Ford is looking for a Service Advisor to join our team. If you enjoy working with people, staying organized, and being part of a fast-paced environment, this could be a great fit.---**Why Work for Liberty Ford**At Liberty Ford, we value our employees and are committed to supporting your success both at work and at home.We offer:* Unlimited earning potential – Your hard work and dedication can directly impact your income.* Paid Time Off (PTO) – Because work-life balance matters* 401(k) with Company Match – Plan for your future with confidence* Health, Dental & Vision Insurance – Comprehensive coverage for you and your family* Employee Discounts – Save on vehicles, parts, and services* Ongoing Training & Career Development – We’ll help you grow your skills* Supportive Team Environment – Work with people who care about your successWe focus on creating a workplace where you can grow your skills and build a long-term career.**What You’ll Be Doing**As a Service Advisor, you will serve as the main point of contact between customers and our service team. Your responsibilities will include:* Greeting customers and understanding their vehicle concerns* Communicating recommended services and timelines clearly* Working closely with technicians to ensure accurate repairs* Keeping customers updated throughout the service process* Preparing and managing repair orders* Explaining completed work and associated costs* Building lasting relationships with customers**What We’re Looking For**We are looking for someone reliable, professional, and customer-focused.Qualifications include:* Previous customer service experience (automotive experience is a plus)* Strong communication and organizational skills* Ability to multitask in a fast-paced environment* Positive attitude and ability to work well with a team* Basic computer skills* Valid driver’s license**Preferred Qualifications*** Prior experience as a Service Advisor or in an automotive setting* Ability to explain technical information in a clear and simple way* Strong problem-solving skills and attention to detail**Join Our Team**If you are looking for an opportunity to grow your career with a company that values its employees and delivers excellent customer service, we encourage you to apply.## QualificationsAt Liberty Auto Group, we believe our people drive our success. We are an Equal Opportunity Employer and welcome applications from individuals of all backgrounds, experiences, and perspectives.**Disclaimer: This job description is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to commit to or continue employment with you, and this job description, or any dealership publication, practice, or procedure should not be understood to make any such commitment. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee.**