Automotive Service Advisor – Unlimited Earnings & Growth

LIBERTY AUTO GROUP; Brunswick (OH); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

PTO

401(k) Match

Health Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Career Development

Team Environment

Job summary

Liberty Ford in Brunswick, OH is seeking a Service Advisor who will be the main contact between customers and our service team. You will greet customers, understand vehicle concerns, explain recommended services and timelines, and manage repair orders.

Work closely with technicians to ensure accurate repairs, keep customers updated, and build lasting relationships through clear communication and a positive, team-oriented attitude.

Qualifications

• Previous customer service experience (automotive experience is a plus).
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and ability to work well with a team.
• Basic computer skills.
• Valid driver’s license.
• Preferred Qualifications: Prior experience as a Service Advisor or in an automotive setting.

Responsibilities

• Greet customers and understand their vehicle concerns.
• Communicate recommended services and timelines clearly.
• Work closely with technicians to ensure accurate repairs.
• Keep customers updated throughout the service process.
• Prepare and manage repair orders.
• Explain completed work and associated costs.
• Build lasting relationships with customers.

Skills

Customer Service

Communication

Organizational Skills

Multitasking

Positive Attitude

Computer Skills

Driver's License

Automotive Experience (preferred)

Job description

Liberty Ford in Brunswick, OH is seeking a Service Advisor who will be the main contact between customers and our service team. You will greet customers, understand vehicle concerns, explain recommended services and timelines, and manage repair orders.

Work closely with technicians to ensure accurate repairs, keep customers updated, and build lasting relationships through clear communication and a positive, team-oriented attitude.