Auto Service Advisor: Growth, Benefits & Unlimited Earnings

Liberty Ford; Brunswick (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Unlimited earnings

Paid Time Off (PTO)

401(k) with Company Match

Health, Dental & Vision Insurance

Employee Discounts

Ongoing Training & Career Development

Supportive Team Environment

Job summary

Liberty Ford in Brunswick, OH is seeking a Service Advisor to be the primary liaison between customers and our service team. You will explain services, manage timelines, and ensure transparency on costs.

As the main point of contact, you will greet customers, coordinate with technicians, keep clients informed, and build lasting relationships. This role offers growth, benefits, and a team-oriented environment.

Qualifications

• Experience in customer service, preferably automotive.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Valid driver's license.
• Basic computer skills.

Responsibilities

• Greet customers and understand vehicle concerns.
• Explain recommended services and timelines clearly.
• Coordinate with technicians to ensure accurate repairs.
• Update customers on repair progress and costs.
• Prepare and manage repair orders.
• Explain completed work and warranties.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Basic computer skills

Valid driver’s license

Education

High School / GED

Job description

Liberty Ford in Brunswick, OH is seeking a Service Advisor to be the primary liaison between customers and our service team. You will explain services, manage timelines, and ensure transparency on costs.

As the main point of contact, you will greet customers, coordinate with technicians, keep clients informed, and build lasting relationships. This role offers growth, benefits, and a team-oriented environment.