Automotive Service Advisor

The Rustic Wrench Llc; Apache Junction (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Health insurance

Paid time off

100% Free Employee Healthcare and Dental insurance

Stellar career growth

Great culture

Employee purchase and service program

Job summary

A leading automotive repair shop in Apache Junction seeks a Service Advisor to provide exceptional customer service and manage service needs. The role involves interfacing with customers, ordering parts, and ensuring a positive experience. Offering competitive salary and benefits including healthcare, paid time off, and no weekends, this position promises great career growth.

Qualifications

• One year of automotive retail service consultant experience.
• Must be energetic, enthusiastic, and able to multitask.

Responsibilities

• Greet customers promptly and professionally.
• Interface with customers to understand their needs.
• Build fair and competitive price quotes.

Skills

Listening

Problem solving

Communication

Team oriented

Organizational

Education

High School Diploma or equivalent

Job description

Benefits:

401(k) matching

Employee discounts

Free uniforms

Health insurance

Paid time off

The Rustic Wrench is a fast paced full automotive repair shop. We are looking to add a Service Advisor who is caring, capable and passionate about the work that they do. At The Rustic Wrench, you will have the resources you need to be successful at your job. The Service Advisor is a front facing role to enthusiast customer base. We ask that only well qualified candidates apply for this position.

Here’s why you’ll want to work here:

100% Free Employee Healthcare and Dental insurance

No Weekends

Stellar career growth

Competitive salary package

Expected range of pay between $60,000 - $90,000/Year

Great culture

Paid time off

Employee purchase and service program

Here's what you'll be doing:

Greet all customers promptly and professionally

Interface with customer to fully understand their needs and offer parts and service as required

Work with vendors to order parts and provide lead times to customers

Build fair, competitive, transparent price quotes, with the customer and company’s best interest in mind

Act as a liaison between technicians and customers

Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time

Handle all customer complaints immediately and resolve to the customer’s satisfaction

Establish and maintain great customer relationships that encourage repeat and referral business

Other duties as assigned

Here’s what you’ll need:

One year of automotive retail service consultant experience

Mechanical knowledge

Must be energetic, enthusiastic and team oriented

Must be skilled at listening, problem solving and communication

Must be well organized and able to multitask. This is a fast paced environment

Must be 18 years or older and be authorized to work in the U.S

High School Diploma or equivalent

Valid in-state driver's license

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Shift:

8 hour shift

Work Location: In person