Automotive Sales & Service Advisor — Career Growth

Sun Auto Tire and Service; Grapevine (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay with bonus or comm.: 2

Job summary

Sun Auto Tire & Service is seeking a Sales & Service Advisor in Grapevine, TX. You will greet customers, listen to concerns, and guide them through recommended services with clear explanations and accurate estimates.

You'll work in a fast-paced retail automotive setting, coordinating with technicians and store leadership to keep repairs on track, while upholding Sun Auto's core values and providing a positive customer experience.

Qualifications

• Customer-focused and able to handle sales conversations while maintaining professional, helpful behavior.
• Strong communication and active listening to understand customer needs and explain options clearly.
• Ability to learn automotive products and services and explain maintenance, repair, tire, warranty, and financing options.

Responsibilities

• Greet customers in person and by phone, build trust from the first hello.
• Review vehicle history, inspection results, and technician findings to suggest the right services.
• Explain options clearly and guide customers through maintenance and repair decisions.

Skills

Customer-focused

Sales conversations

Communication

Active listening

Learn automotive products

Education

High school diploma or equivalent

ASE Certification preferred or ability to obtain in 90 days

Tools

Point-of-sale systems

Digital Vehicle Inspection tools

Scheduling tools

Store technology

Job description

Sun Auto Tire & Service is seeking a Sales & Service Advisor in Grapevine, TX. You will greet customers, listen to concerns, and guide them through recommended services with clear explanations and accurate estimates.

You'll work in a fast-paced retail automotive setting, coordinating with technicians and store leadership to keep repairs on track, while upholding Sun Auto's core values and providing a positive customer experience.