Automotive Sales Manager

CrossRoads Ford Group; Henderson (NC); On-site; USD 100,000 - 180,000; Full time

Job summary

CrossRoads Ford Group in Henderson, NC seeks a General Sales Manager to lead the sales team, drive high-volume auto sales, and optimize customer experience. You will set and pursue sales and profit objectives while maintaining strong relationships with staff and customers.

The role requires mentoring, coaching and ensuring staff training per manufacturer standards, with emphasis on CSI and customer satisfaction. Valid driver's license and clean record required.

Qualifications

• Experience leading a sales team in an auto dealership.
• Proven record of high volume sales and strong CSI.
• Ability to mentor and develop sales staff.
• Knowledge of manufacturer programs and incentives is helpful.
• Excellent written and spoken communication skills.
• Must have a valid driver’s license and clean record.

Responsibilities

• Control costs while driving sales and profit objectives.
• Build and maintain a loyal clientele and strong employee relations.
• Set and achieve sales targets and profit goals.
• Oversee training and compliance with manufacturer certifications.

Skills

Team leadership

Mentoring

Train sales staff

High volume sales

Customer service

Communication skills

Driver's license

Tools

Reynolds Era Ignite

Desking

Contact Management

Job description

Job Details

Job Location: Crossroads Ford of Henderson – Henderson, NC 27536. Position Type: Full Time.

Responsibilities

The General Sales Manager is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, and setting and achieving sales and profit objectives. The successful candidate is a hands‑on professional with good closing skills, strong character, and a strong work ethic.

Qualifications

• Interactive floor management with sales team and customers
• Ability to mentor, coach and develop skills of sales staff
• Ability to hire and train sales staff through all required manufacturer certifications
• Knowledge of Reynolds Era Ignite, Desking and Contact Management is preferred
• Knowledge and compliance with manufacturer contest and incentive programs and policies
• Proven track record of high volume, gross, and Customer Satisfaction Index (CSI)
• Excellent computer skills and knowledge of Google Docs
• Excellent communication skills, both oral and written
• Ability to display humility in all workplace situations
• Valid driver’s license and clean driving record
• Must consent to and pass a drug/background screening