Automotive Sales Development Specialist

Dan Cummins of Georgetown; Georgetown (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full-time position with full benefits

Full health insurance

Company-contributed 401k

PTO and vacation

Sick days and holidays

Job summary

Dan Cummins Auto in Georgetown, KY is seeking a customer-focused representative to handle inbound calls, respond to inquiries, and schedule sales appointments. You will provide initial product information and direct customers to the right dealership resources, including presenting financing options based on needs.

We offer comprehensive, on-the-job training and ongoing personal development within our Business Development Center, plus a full benefits package in a fun, low-stress environment with

Qualifications

• At least one previous role based in customer service experience.
• Prompt and courteous demeanor.
• Strong teamwork and collaboration.
• Positive and hardworking personality.
• Good computer skills and familiarity with CRM systems.
• Valid driver’s license.

Responsibilities

• Answer customer calls and establish follow-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.

Skills

Customer service

Teamwork

Professionalism

Positive attitude

Strong computer skills

Valid driver's license

Tools

CRM software

Job description

Dan Cummins Auto in Georgetown, KY is seeking a customer-focused representative to handle inbound calls, respond to inquiries, and schedule sales appointments. You will provide initial product information and direct customers to the right dealership resources, including presenting financing options based on needs.

We offer comprehensive, on-the-job training and ongoing personal development within our Business Development Center, plus a full benefits package in a fun, low-stress environment with