Automotive Sales Development Specialist - Full-Time

Dan Cummins Auto Group; Georgetown (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits

Health insurance

401k plan

Paid time off

Sick days

Paid holidays

Job summary

Dan Cummins Auto Group in Georgetown, KY is seeking a motivated Business Development Center (BDC) professional to answer calls, manage internet and live chat inquiries, and schedule sales appointments. You will present initial financing options and guide customers to dealership resources while using our CRM daily.

Join a team that values comprehensive training, on-the-job development, and a supportive environment, with full-time hours and access to health insurance, a 401(k), PTO, sick days, and

Qualifications

• At least one previous role based in customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Valid driver’s license.

Responsibilities

• Answer customer calls and establish follow-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player

Positive attitude

Strong computer skills

Valid driver’s license

CRM software

Tools

CRM software

Job description

Dan Cummins Auto Group in Georgetown, KY is seeking a motivated Business Development Center (BDC) professional to answer calls, manage internet and live chat inquiries, and schedule sales appointments. You will present initial financing options and guide customers to dealership resources while using our CRM daily.

Join a team that values comprehensive training, on-the-job development, and a supportive environment, with full-time hours and access to health insurance, a 401(k), PTO, sick days, and