Automotive Sales Development Specialist

Castle Rock Chevrolet GMC; Castle Rock (CO); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) plan options

Paid time off and sick leave

Flexible work schedule

Work-from-home possibility

Growth opportunities

100% tuition-free college for employee

Job summary

Castle Rock Chevrolet GMC is seeking a proactive Business Development Center Representative to support customer relations and drive growth. The role emphasizes phone skills, relationship-building, and goal orientation.

Automotive dealership or BDC experience is preferred, with responsibilities spanning prospecting, appointment setting, and CRM updates. The team is committed to development, with growth opportunities and a strong focus on delivering an exceptional customer experience.

Qualifications

• Automotive dealership or BDC experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Strong time-management, prioritization, and multitasking skills.
• Willingness to submit to a drug screen before employment.
• Valid driver’s license and clean driving record.

Responsibilities

• Build relationships with customers and support them throughout the vehicle purchasing and information-gathering process.
• Reach out to and follow up with prospective customers.
• Generate appointments through proactive outbound prospecting and lead follow-up.
• Qualify customer needs and connect customers with the appropriate sales team member.
• Communicate with customers in a professional, helpful manner.
• Direct customers to vehicle and product information, including online resources.
• Build and maintain a prospecting network.
• Log customer interactions and follow-up activity in the CRM.
• Work toward monthly and quarterly goals.

Skills

Verbal communication

Written communication

Relationship building

Time management

Multitasking

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Castle Rock Chevrolet GMC is seeking a proactive Business Development Center Representative to support customer relations and drive growth. The role emphasizes phone skills, relationship-building, and goal orientation.

Automotive dealership or BDC experience is preferred, with responsibilities spanning prospecting, appointment setting, and CRM updates. The team is committed to development, with growth opportunities and a strong focus on delivering an exceptional customer experience.