Automotive Sales Call Center Specialist

VanDevere Automotive Family; Akron (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

The VanDevere Automotive Family in Akron, OH, seeks an Automotive Sales Call Center Representative to be the first point of contact with prospective customers via phone, promoting inventory and services.

You will qualify leads, upsell extended warranties and financing options, and collaborate with the sales team to close deals while maintaining accuracy in the CRM.

This role offers ongoing training, growth opportunities, and a supportive team environment.

Qualifications

• Experience in automotive or retail sales, including outbound calling.
• Strong negotiation and closing skills.
• Excellent communication and multilingual capabilities.
• Proficient with CRM and lead tracking.
• Ability to manage sales pipeline and multi-task.

Responsibilities

• Make outbound calls to prospective clients to introduce vehicle options and services.
• Qualify leads by assessing needs and matching with vehicles or offers.
• Upsell extended warranties, service packages, or financing options.
• Maintain an organized CRM with interactions and follow-ups.
• Collaborate with sales team to support inventory and closing processes.
• Follow up on inquiries to achieve sales targets consistently.

Skills

Automotive sales

Outbound calling

Negotiation

CRM proficiency

Multilingual

Relationship building

Retail math

Closing deals

Tools

CRM software

Job description

The VanDevere Automotive Family in Akron, OH, seeks an Automotive Sales Call Center Representative to be the first point of contact with prospective customers via phone, promoting inventory and services.

You will qualify leads, upsell extended warranties and financing options, and collaborate with the sales team to close deals while maintaining accuracy in the CRM.

This role offers ongoing training, growth opportunities, and a supportive team environment.