Automotive BDC Specialist – Training Provided, Flexible Shifts

Anderson Automotive Group; Sanford (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Paid time off

Employee discounts

Relocation packages

Maternity/paternity leave

Bonus programs

Career growth opportunities

Job summary

Anderson Automotive Group is hiring at our Fred Anderson location for a sales appointment setter/BDC role. You will be the initial contact for Internet sales leads, answering inquiries, and scheduling appointments with sales professionals. Training is provided and a competitive base plus bonus is offered.

This on-site position emphasizes follow-ups across channels, CRM usage, and teamwork within a supportive dealership environment that values growth and stability.

Qualifications

• Experience in customer service.
• Strong communication and listening skills.
• Ability to manage multiple inquiries via phone, email, and chat.

Responsibilities

• Answer customer calls and establish follow-up with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Continuous follow-up with interested leads for 90 days and with leads not ready to book.
• Provide customers with product information and direct them to dealership resources.
• Participate in team and process development sessions and maintain positive relationships.

Skills

Customer service

Teamwork

Positive attitude

Strong communication

Education

High school diploma or equivalent

Tools

CRM tracking system

Computer software

Job description

Anderson Automotive Group is hiring at our Fred Anderson location for a sales appointment setter/BDC role. You will be the initial contact for Internet sales leads, answering inquiries, and scheduling appointments with sales professionals. Training is provided and a competitive base plus bonus is offered.

This on-site position emphasizes follow-ups across channels, CRM usage, and teamwork within a supportive dealership environment that values growth and stability.