Automotive Sales Advisor Larry H Miller Toyota Murray

Asbury Automotive Group; Murray (UT); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Training and career development

Stock awards for select roles

Health, dental, vision insurance

Job summary

Asbury Automotive Group is seeking an Automotive Sales Advisor to respond to online vehicle inquiries, guide customers through the buying process, and build lasting relationships. You will handle inbound/outbound calls, schedule appointments, and perform test drives to showcase vehicles.

A strong focus on customer service and team collaboration is essential. The role emphasizes using a CRM system, maintaining professional appearance, and contributing to a high-energy sales environment with

Qualifications

• Experience in customer service or sales is preferred.
• Familiarity with CRM databases and standard office software.
• Bi-lingual abilities are a plus.

Responsibilities

• Respond to online vehicle inquiries via phone and email.
• Guide customers through the initial buying process to final sale.
• Identify customer needs and build rapport to create referrals.
• Answer internet leads and provide pricing information.
• Schedule, confirm, and follow up on appointments.
• Conduct test drives and vehicle walkarounds with customers.
• Maintain customer relationships and provide excellent service.
• Utilize CRM to track interactions and opportunities.

Skills

Customer service

CRM experience

Communication skills

Relationship building

Team player

Bilingual (advantage)

Laptop/phone proficiency

Education

High school diploma or equivalent

Tools

CRM database

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-lineutilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initialbuying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities