Automotive Sales Advisor

Asbury; White Marsh (MD); On-site; USD 60,000 - 200,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & PTO

Paid training

Stock Awards

Job summary

Asbury in Maryland is seeking an Automotive Sales Advisor to respond to online vehicle inquiries, initiate contact by phone and email, and guide customers from initial buying steps through to the final sale.

The role emphasizes building rapport, maintaining customer relationships, and delivering outstanding service while meeting sales goals; prior automotive or retail experience is a plus, and bilingual skills are a plus.

Qualifications

• Experience with customer service and sales in automotive or retail environments.
• Ability to respond to online inquiries by phone and email and guide customers through the buying process.
• Proven ability to build and maintain customer relationships and referrals.

Responsibilities

• Respond to internet and phone inquiries about vehicles and provide pricing information.
• Set appointments and conduct test drives with customers.
• Guide customers from initial buying steps through to final sale and follow up for repeat business.

Skills

Customer service

Communication

Sales mindset

Phone skills

CRM database experience

Team player

18+ years old

Driver's license

Tools

CRM database

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor,

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-lineutilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initialbuying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• $60,000 - $200,000 annually
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• TechnicianStudent loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities