Automotive Sales

Asbury; Columbia (MD); On-site; USD 40,000 - 200,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

Stock awards

401k with company match

Employee discounts

Tuition assistance

Volunteer hours

Job summary

Asbury in Columbia, MD is seeking an Automotive Sales Advisor to guide customers from online inquiries to final sale. You will respond to leads, handle phone and email inquiries, and schedule appointments while delivering exceptional guest experiences.

Responsibilities include test drives, building customer relationships, and following up to generate repeat business, with a focus on professional appearance and teamwork.

Qualifications

• Must be 18 years or older and have a valid driver's license.
• Experience in automotive sales or retail is a plus.
• Strong customer service, communication and relationship-building skills.
• Self-motivated, team player and professional appearance.

Responsibilities

• Respond to online inquiries via phone and email about vehicles.
• Build rapport to establish a customer network and referrals.
• Answer internet leads and provide pricing information.
• Answer sales calls and set customer appointments.
• Confirm and follow up on appointments with outbound calls.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers from start to finish through the buying process.
• Maintain strong computer and phone skills and CRM usage.

Skills

Customer service

Communication

CRM usage

Sales process

Phone skills

Bi-lingual

Driver's license

Self-motivated

Team player

Tools

CRM software

Computer literacy

Phone proficiency

MS Office

Job description

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-lineutilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initialbuying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asburyselling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibitgreat customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaininga customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business developmentexperience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimumof eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• $40,000-$200,000 annually
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• TechnicianStudent loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities