Automotive Sales Advisor - Build Relationships & Results

Asbury Automotive Group; Murray (UT); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Training and career development

Stock awards for select roles

Health, dental, vision insurance

Job summary

Asbury Automotive Group is seeking an Automotive Sales Advisor to respond to online vehicle inquiries, guide customers through the buying process, and build lasting relationships. You will handle inbound/outbound calls, schedule appointments, and perform test drives to showcase vehicles.

A strong focus on customer service and team collaboration is essential. The role emphasizes using a CRM system, maintaining professional appearance, and contributing to a high-energy sales environment with

Qualifications

• Experience in customer service or sales is preferred.
• Familiarity with CRM databases and standard office software.
• Bi-lingual abilities are a plus.

Responsibilities

• Respond to online vehicle inquiries via phone and email.
• Guide customers through the initial buying process to final sale.
• Identify customer needs and build rapport to create referrals.
• Answer internet leads and provide pricing information.
• Schedule, confirm, and follow up on appointments.
• Conduct test drives and vehicle walkarounds with customers.
• Maintain customer relationships and provide excellent service.
• Utilize CRM to track interactions and opportunities.

Skills

Customer service

CRM experience

Communication skills

Relationship building

Team player

Bilingual (advantage)

Laptop/phone proficiency

Education

High school diploma or equivalent

Tools

CRM database

Job description

Asbury Automotive Group is seeking an Automotive Sales Advisor to respond to online vehicle inquiries, guide customers through the buying process, and build lasting relationships. You will handle inbound/outbound calls, schedule appointments, and perform test drives to showcase vehicles.

A strong focus on customer service and team collaboration is essential. The role emphasizes using a CRM system, maintaining professional appearance, and contributing to a high-energy sales environment with