Automotive Sales Advisor

Asbury Automotive Group; Catonsville (MD); Presencial; USD 40.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards

Descripción de la vacante

Asbury Automotive Group in Catonsville, MD seeks an Automotive Sales Advisor responsible for responding to online inquiries, guiding customers through the initial buying process, and delivering a memorable guest experience in-store.

You will build rapport, manage test drives, coordinate with customers from start to finish, and leverage the Asbury selling process. This role rewards performance with weekly pay, comprehensive benefits, and opportunities for growth. Bi-lingual candidates are a plus.

Formación

• Experience in automotive sales or retail is preferred.
• Strong customer service and interpersonal skills.
• Must be 18+ with valid driver’s license.
• Bi-lingual is a plus.

Responsabilidades

• Respond to online inquiries and email product information.
• Answer internet leads and set in-store appointments.
• Conduct test drives and vehicle walk-arounds.
• Develop customer relationships throughout the buying process.
• Maintain professional appearance and attire.

Conocimientos

Customer service

Communication

CRM experience

Sales mindset

Team player

Herramientas

CRM software

Descripción del empleo

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Sales Advisor, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised on-line utilizing phone and email methods. The Sale Consultant works with customers who visit the store directly taking them through the initial buying process through to the final sale.

• Contacting and communicating with customers to identify needs using the Asbury selling process
• Build rapport with customers to build a base of referrals to establish customer network
• Answer internet leads with in the stores required time and email product information with pricing
• Answer sales phone calls and set appointments for customers
• Confirm appointments
• Make outbound phone calls to follow up with customers on inquiry, after the sale, and for repeat business
• Conduct test drives and vehicle walk arounds with customer
• Work with the customer from start to finish throughout the buying process
• Must have motivation to be successful
• Exhibit great customer service skills
• Must be able to create and maintain customer relationships
• Strong computer & phone skills
• Experience utilizing and maintaining a customer relations management database
• Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
• Maintain professional business attire and appearance
• Bi-lingual is always a plus
• Self-motivated and a team player
• Must be a minimum of eighteen years of age
• Must have a valid Driver's License
• Must be able to pass pre-employment screenings (background & drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• $40,000-$200,000 annually
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities