Automotive Retail Operations Leader

NAPA; Vicksburg (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

NAPA is seeking an Assistant Store Manager to blend automotive knowledge with customer service, operations, and leadership to run a busy retail store. You will support the Store Manager in all functions while actively selling and managing daily tasks across inventory, receiving, and delivery coordination.

The role emphasizes coaching team performance, maintaining standards, and ensuring coverage. It is designed as a developmental path toward Store Manager, with potential overtime and keyholder

Qualifications

• High school diploma or equivalent.
• Experience in automotive after-market or willingness to learn.
• Proven leadership experience managing teams.
• Strong customer-care orientation and relationship building.

Responsibilities

• Partner with Store Manager on daily operations, sales and staffing.
• Lead counter sales, inventory accuracy, and delivery coordination.
• Train and coach team members; monitor performance and safety.
• Oversee opening/closing routines and cash reconciliation.
• Monitor store metrics and drive continuous improvement.

Skills

Leadership

Customer service

Operations & scheduling

P&L awareness

Inventory management

Education

High school diploma

Trade/technical courses

Tools

Inventory management systems

Job description

NAPA is seeking an Assistant Store Manager to blend automotive knowledge with customer service, operations, and leadership to run a busy retail store. You will support the Store Manager in all functions while actively selling and managing daily tasks across inventory, receiving, and delivery coordination.

The role emphasizes coaching team performance, maintaining standards, and ensuring coverage. It is designed as a developmental path toward Store Manager, with potential overtime and keyholder