Automotive Retail: Assistant Store Manager & Leader

NAPA; Maryland Heights (MO); On-site; USD 55,000 - 70,000; Full time

Job summary

NAPA is seeking an Assistant Store Manager to leverage automotive knowledge and leadership to operate a busy retail store, while maintaining active customer-facing sales responsibilities. This role supports the Store Manager across all functions, including counter sales, receiving, delivery coordination, and daily housekeeping to ensure store continuity.

The position emphasizes coaching, developing talent, achieving sales and service targets, and maintaining safety and operational standards in a

Qualifications

• High school diploma or equivalent.
• Experience in the automotive after-market service industry or willingness to learn all things automotive.
• Leadership experience.
• Passion for delivering customer care and building long term relationships.
• Ability to lift 60 lbs in some situations.

Responsibilities

• Partner daily with Store Manager on operations, sales execution, inventory health, labor/scheduling alignment, and team performance.
• Actively sell and build customer relationships across retail and wholesale channels.
• Execute or oversee opening and closing routines (security, cash reconciliation, end-of-day reporting).
• Handle or support administrative tasks: scheduling input, compliance documentation, performance tracking/reporting.
• Monitor store metrics (sales, inventory, customer satisfaction, labor efficiency) and problem-solve trends.
• Provide leadership oversight, coaching, and performance management for store functions.

Skills

Leadership experience

Customer service

Problem solving

Attention to detail

Education

High school diploma or equivalent

Technical or trade school courses

Tools

Inventory management systems

Cataloging systems

Job description

NAPA is seeking an Assistant Store Manager to leverage automotive knowledge and leadership to operate a busy retail store, while maintaining active customer-facing sales responsibilities. This role supports the Store Manager across all functions, including counter sales, receiving, delivery coordination, and daily housekeeping to ensure store continuity.

The position emphasizes coaching, developing talent, achieving sales and service targets, and maintaining safety and operational standards in a