Automotive Retail Leader: Store Ops & Customer Experience

NAPA Auto Parts; Omaha (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

NAPA Auto Parts in Omaha seeks an Assistant Store Manager to apply automotive knowledge, customer service, and leadership to operate the retail store and drive market dominance. You will support the Store Manager across all functions while maintaining active customer-facing sales roles and overseeing daily operations such as counter sales, inventory, and deliveries.

The role involves coaching team members, monitoring progress, and stepping in as needed to maintain standards, coverage, and

Qualifications

• High school diploma or equivalent; technical or trade courses welcome.
• Experience in automotive after-market or willingness to learn automotive
• Proven leadership experience in fast-paced environments
• Strong customer service mindset with relationship building
• Familiarity with cataloging or inventory management systems
• Ability to lift up to 60 lbs; physical requirements described

Responsibilities

• Partner daily with Store Manager on operations, sales execution, and team performance.
• Actively sell and build customer relationships across retail and wholesale channels.
• Model expected behaviors and store processes to ensure standards.
• Oversee opening/closing routines, cash reconciliation, and end-of-day reporting.
• Provide coaching and performance management for store functions.

Skills

Customer service

Leadership

Automotive knowledge

Fast-paced environment

Communication

Problem solving

Education

High School Diploma

Trade School Training

ASE Certification

Tools

Inventory management systems

Job description

NAPA Auto Parts in Omaha seeks an Assistant Store Manager to apply automotive knowledge, customer service, and leadership to operate the retail store and drive market dominance. You will support the Store Manager across all functions while maintaining active customer-facing sales roles and overseeing daily operations such as counter sales, inventory, and deliveries.

The role involves coaching team members, monitoring progress, and stepping in as needed to maintain standards, coverage, and