Auto Parts Store Leader: Customer Experience & Growth

Genuine Parts Company; Springfield (MO); On-site; USD 42,000 - 60,000; Full time

Job summary

NAPA is seeking an Assistant Store Manager to lead a fast-paced retail team, serving both wholesale and retail customers with automotive expertise and a passion for service.

You will support the store manager, drive sales and profitability, build a culture of engagement, and grow your career as part of the NAPA team. Key responsibilities include delivering superior customer service, coaching crew, managing store operations, inventory protection, and maintaining a clean, safe store environment.

Qualifications

• Must have a customer service orientation and leadership mindset.
• Experience in retail or automotive sectors is a plus.

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Know the importance of partnering with your teammates in order to drive company owned store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career the opportunities are endless!
• A Day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits and customer service
• Build, coach, train and engage crew team to deliver superior levels of customer care and business results
• Inventory protection, asset management, operational and safety issues
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures

Job description

NAPA is seeking an Assistant Store Manager to lead a fast-paced retail team, serving both wholesale and retail customers with automotive expertise and a passion for service.

You will support the store manager, drive sales and profitability, build a culture of engagement, and grow your career as part of the NAPA team. Key responsibilities include delivering superior customer service, coaching crew, managing store operations, inventory protection, and maintaining a clean, safe store environment.