Asesor de Servicio Automotriz / Gestor de Servicio

Cars Unlimited Auto Repair; Largo (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Life insurance

Health insurance

Retirement plan

Tuition reimbursement

Job summary

Cars Unlimited Auto Repair in Largo, FL is hiring a Service Writer with at least 3 years of shop experience. You will greet customers, document issues, generate repair orders, explain recommendations, and coordinate with technicians to ensure timely repairs.

This full-time, in-person role requires strong computer skills, excellent communication, and a customer-first mindset. Pay ranges between $70,000 and $100,000 annually (plus performance bonuses) with day shifts and weekday hours.

Qualifications

• Automotive service knowledge and understanding of vehicle maintenance.
• Strong communication and written skills for documenting issues and communicating with customers.
• Proficient computer skills to operate shop software and enter repair orders.

Responsibilities

• Greet customers and provide excellent customer service.
• Listen to customer concerns and document vehicle issues accurately.
• Generate repair orders and explain recommended services to customers.
• Coordinate with technicians to ensure timely completion of repairs.
• Provide estimates and obtain customer approval for services.
• Coordinate with parts department to ensure parts are available.
• Maintain accurate records of customer interactions and transactions.
• Process payments and handle cash transactions.

Skills

Automotive knowledge

Customer service

Computer skills

Communication

Documentation

Cash handling

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Job description

We're a busy and fast growing automotive service center with lots of opportunity for growth. Family owned and operated 8 bay facility.

Seeking a Service Writer with experience. Unfortunately we do not have time to train anyone from scratch at this time. We need an advisor with bare minimum of 3 years experience in a shop. Preferably an independent shop.

Duties

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately document vehicle issues
• Generate repair orders and provide detailed explanations of recommended services
• Communicate with technicians to ensure timely completion of repairs
• Provide estimates for automotive services and obtain customer approval
• Coordinate with parts department to ensure necessary parts are ordered and available for repairs
• Maintain accurate records of customer interactions and transactions
• Process payments and handle cash transactions

Skills required for this job

• Automotive service knowledge, including understanding of vehicle maintenance and repair processes
• Need to have a basic understanding of the anatomy of automobiles and how they work
• Must be able to operate a computer and type efficiently
• Strong and effective communication skills, both verbal and written
• Excellent customer service skills, with the ability to build rapport with customers
• Detail-oriented with strong organizational skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficient in computer systems and software used for generating repair orders and invoices
• Cash handling experience is preferred

If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

Job Type: Full-time

Pay: $70,000 - $100,000 per year , varies based on skill level experience and efficiency

Expected hours: 45-50 hours per week

Benefits

• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Health insurance
• 401k matching

Shift

• Day shift

Work Days

• Monday to Friday
• No weekends

Experience

• Service writing: 3 years (Required)
• Management skills not required but certainly a plus
• Experience in sales is a plus

Work Location: In person

Duties

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately document vehicle issues
• Generate repair orders and provide detailed explanations of recommended services
• Communicate with technicians to ensure timely completion of repairs
• Provide estimates for automotive services and obtain customer approval
• Coordinate with parts department to ensure necessary parts are ordered and available for repairs
• Maintain accurate records of customer interactions and transactions
• Process payments and handle cash transactions

Skills required for this job

• You must know how to dress nicely and keep good hygiene
• Must be able to operate a computer and type efficiently
• Automotive service knowledge, including understanding of vehicle maintenance and repair processes
• Strong communication skills, both verbal and written
• Excellent customer service skills, with the ability to build rapport with customers
• Detail-oriented with strong organizational skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Proficient in computer systems and

Job Type: Full-time

Pay: $24.00 - $40.00 per hour , varies based on skill level experience and efficiency

Expected hours: 45-50 hours per week

Benefits

• Employee discount
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Shift

• Day shift

Work Days

• Monday to Friday
• No weekends

Experience

• Service writing: 3 years (Required)

Work Location: In person