Automotive Service Advisor

Midas DUBLIN 1865; Dublin (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Paid time off

Employee discounts

Training & development

Health insurance

Profit sharing

Job summary

A leading automotive service provider in California is seeking a driven Service Writer. The role involves building customer relations, conducting inspections, and providing service recommendations while maximizing shop productivity. Ideal candidates should have proven sales skills and excellent communication abilities, with earnings directly linked to performance. This pay-for-performance position offers uncapped earning potential, with top performers earning between $65,000-$85,000 annually.

Qualifications

• Previous automotive service writing or advisor experience preferred.
• Demonstrated sales success in any industry.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as primary point of contact for customers bringing in vehicles.
• Perform inspections, identify service needs, and present recommendations.
• Manage service process to ensure customer satisfaction.

Skills

Sales ability

Customer service expertise

Strong communication skills

Ability to overcome objections

Multi-tasking

Job description

Benefits

• 401(k)
• Bonus based on performance
• Paid time off
• Employee discounts
• Training & development
• Health insurance
• Profit sharing

We're looking for a driven, customer-focused Service Writer who excels at building relationships and closing sales. If you're motivated by performance-based earnings and thrive in a fast-paced environment where your effort directly impacts your paycheck, this is the opportunity for you.

What You'll Do

You'll be the primary point of contact for customers bringing their vehicles in for service. Your role combines excellent customer service with consultative sales—listening to customer concerns, performing multi-point inspections, identifying service needs, and presenting recommendations in a way that builds trust and drives revenue. You'll manage the entire service process from write-up through completion, ensuring customer satisfaction while maximizing shop productivity and sales.

What We're Looking For

We need someone with proven sales ability who knows how to turn conversations into commitments. You should be comfortable presenting service recommendations, overcoming objections, and closing the sale without being pushy. Strong communication skills are essential—you'll need to explain technical repairs in terms customers understand and appreciate.

The ideal candidate is competitive, self-motivated, and energized by performance metrics. You should thrive on tracking your numbers, beating your personal best, and earning what you're worth. If you need constant supervision or prefer a guaranteed salary regardless of performance, this isn't the right fit.

Requirements

• Previous automotive service writing or advisor experience preferred
• Demonstrated sales success in any industry
• Excellent communication and interpersonal skills
• Basic automotive knowledge or willingness to learn quickly
• Ability to multitask and work efficiently under pressure
• Professional appearance and demeanor

Compensation

This is a pay-for-performance position with uncapped earning potential. Compensation includes base pay plus commissions on labor sales, parts sales, and service contract sales. Top performers in our shop earn $65,000-$85,000+ annually. Your income is directly tied to your performance—the harder you work and the better you sell, the more you earn.

Why Join Us

If you're tired of being limited by a ceiling or carrying underperformers, you'll appreciate our meritocracy. We reward hustle, skill, and results. We provide the training, tools, and customer flow—you bring the drive and sales ability.