Automotive Reconditioning Shop Coordinator

Cox; Darlington (SC); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Parental leave

Bereavement leave

Volunteer time off

Jury duty leave

Military leave

Job summary

Cox is seeking an Automotive Reconditioning Administrator in Darlington, SC to coordinate vehicle reconditioning for various channels. You will monitor workflow, prepare estimates, and ensure accurate records and billing.

You will communicate with clients and internal teams, manage data in approved systems, and support procurement, safety, and quality initiatives while maintaining compliance and service levels.

Qualifications

• High school diploma or equivalent required.
• 3 years of clerical or administrative support experience.
• Valid driver's license and safe driving record.
• Excellent communication, organization, customer service, and problem-solving skills.
• Advanced computer skills and proficiency with standard office equipment.
• Ability to perform repetitive data-entry tasks with accuracy and manual dexterity.
• Ability to sit or stand for prolonged periods and regularly stand, walk, reach, talk, and hear.

Responsibilities

• Coordinate vehicle reconditioning activities in accordance with client service-level agreements and completion timelines.
• Prepare accurate estimates for body, detail, mechanical, and pre-sale inspection services for commercial, dealer, rental, retail, and internal vehicles.
• Communicate estimates, approvals, repair status, and completion updates to clients, technicians, shop management, and operational teams.
• Enter and verify vehicle, registration, repair, and client-request information in approved systems, including AS400, VCF, and RPP.
• Maintain and audit client agreements, vehicle files, estimates, repair records, parts orders, completed work, and reconditioning charges.
• Order, track, and receive approved parts; coordinate with Procurement or Purchasing to confirm pricing and availability.
• Monitor repair progress, parts availability, transportation needs, workflow assignments, and vehicle throughput to support timely completion.
• Review completed work and resolve client or internal inquiries related to assigned vehicles, service quality, processing, and billing.
• Partner with Finance and local management to ensure customers are charged accurately.
• Follow all safety and health procedures, model safe behaviors, and support Safety Excellence initiatives.
• Perform other duties and special projects as assigned by management.

Skills

Communication

Organization

Customer service

Problem-solving

Data entry

Computer skills

Attention to detail

Teamwork

Education

High school diploma

3 years administrative support experience

Tools

AS400

VCF

RPP

Office software

Job description

Cox is seeking an Automotive Reconditioning Administrator in Darlington, SC to coordinate vehicle reconditioning for various channels. You will monitor workflow, prepare estimates, and ensure accurate records and billing.

You will communicate with clients and internal teams, manage data in approved systems, and support procurement, safety, and quality initiatives while maintaining compliance and service levels.