Automotive Receptionist & Guest Experience Specialist

US Lawns; Hicksville (NY); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Sick Leave

401(k)

Paid Time Off (PTO)

Competitive Pay Plans

Employee Discount program

Employee Assistance programs

Employee Referral Program

Job summary

Atlantic Auto Group is seeking a friendly and professional Receptionist/Greeter to join our Long Island team. You will manage high-volume calls, assist customers, process payments, and greet visitors with a positive, welcoming demeanor.

We offer a family-like environment, opportunities for growth, and comprehensive benefits after 90 days for full-time employees. This on-site role requires strong communication, organization, and time-management skills to support staff and customers daily.

Qualifications

• High school diploma or GED required.
• Prior experience in a receptionist or cashier role is preferred.
• Exceptional communication and customer service skills, with the ability to remain calm and composed under pressure.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Friendly, professional, and approachable attitude.
• Strong telephone etiquette and time management abilities.
• Must pass background, DMV, and drug screening checks.

Responsibilities

• Manage high-volume phone lines, ensuring efficient call handling and timely response.
• Process customer payments, including cash and credit card transactions, and provide receipts.
• Assist customers with various needs, including paperwork, appointment scheduling, and directing inquiries to the appropriate team member.
• Take clear and concise messages, prioritize important calls, and resolve customer issues effectively.
• Perform general clerical duties, including filing, mail processing, and report generation.
• Greet all visitors with a warm, sincere, and professional demeanor, ensuring an excellent first impression.
• Handle customer complaints or elevate issues to management when necessary.
• Maintain organized records and complete required documentation accurately and on time.
• Support other team members and perform additional tasks as needed.

Skills

Exceptional communication

Customer service

Organizational skills

Telephone etiquette

Time management

Education

High school diploma or GED

Job description

Atlantic Auto Group is seeking a friendly and professional Receptionist/Greeter to join our Long Island team. You will manage high-volume calls, assist customers, process payments, and greet visitors with a positive, welcoming demeanor.

We offer a family-like environment, opportunities for growth, and comprehensive benefits after 90 days for full-time employees. This on-site role requires strong communication, organization, and time-management skills to support staff and customers daily.