Automotive Receptionist | Growth, Training & Benefits

Madison Honda; Madison (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Vehicle purchase/Parts & Service staff

Paid time off

Continued manufacturer training

Career advancement opportunities

Job summary

Madison Honda is seeking a Receptionist to warmly greet dealership visitors, answer and route calls, and assist with basic administrative tasks. The role emphasizes professional communication, reliability, and a welcoming attitude to ensure a positive customer experience.

Ideal candidates will have a high school diploma (or equivalent) and at least one year of reception or customer service experience, with working knowledge of Outlook/Microsoft Office.

Qualifications

• High school diploma or the equivalent, preferred.
• One year of reception experience in a retail facility is desirable.
• Working knowledge of Outlook and Microsoft Office applications.
• One year of customer service experience.
• Professional communication skills.

Responsibilities

• Ensure maximum productivity, customer service and cost control.
• Achieve customer service satisfaction standards while facilitating incoming calls and traffic.
• Effectively greets, communicates and guides customers to appropriate departments for assistance.
• Accurately review receipt of money and permits to ensure consistent tracking methods are utilized.
• Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members.
• Effectively communicate with and perform all job duties requested by management.
• Perform all other job duties as requested by management.
• Operate with integrity.
• Demand the highest ethical standards from self and others
• Set an example of good attitude and professionalism, including a neat, orderly and safe work environment.
• Communicate and help resolve customer complaints and adjustments.

Skills

Customer service

Professional communication

Reception experience

Education

High School Diploma or equivalent

Tools

Outlook

Microsoft Office

Job description

Madison Honda is seeking a Receptionist to warmly greet dealership visitors, answer and route calls, and assist with basic administrative tasks. The role emphasizes professional communication, reliability, and a welcoming attitude to ensure a positive customer experience.

Ideal candidates will have a high school diploma (or equivalent) and at least one year of reception or customer service experience, with working knowledge of Outlook/Microsoft Office.