Auto Service Receptionist — Growth & Training

Madison Honda; Clinton (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Vehicle purchase discounts

Paid time off

Employee recognition programs

Manufacturer training

Job summary

Madison Honda in Clinton, NJ seeks an energetic Receptionist to welcome visitors, answer calls and support dealership operations with professionalism.

You will manage front-desk duties, route inquiries to the correct departments, assist with basic data entry, and uphold our commitment to excellent customer service. This role requires reliability and strong communication in a fast-paced environment.

Qualifications

• High school diploma or equivalent, preferred.
• One year of reception experience in a retail facility is desirable.
• Working knowledge of Outlook and Microsoft Office applications.
• One year of customer service experience.
• Professional communication skills.

Responsibilities

• Ensure maximum productivity, customer service and cost control.
• Achieve customer service satisfaction standards while facilitating incoming calls and traffic.
• Effectively greet, communicates and guides customers to appropriate departments for assistance.
• Accurately review receipt of money and permits to ensure consistent tracking methods.
• Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members.
• Effectively communicate with and perform all job duties requested by management.
• Perform all other job duties as requested by management.
• Operate with integrity.
• Demand the highest ethical standards from self and others
• Set an example of good attitude and professionalism, including a neat, orderly and safe work environment.
• Communicate and help resolve customer complaints and adjustments.

Education

High school diploma or the equivalent

Tools

Outlook

Microsoft Office

Job description

Madison Honda in Clinton, NJ seeks an energetic Receptionist to welcome visitors, answer calls and support dealership operations with professionalism.

You will manage front-desk duties, route inquiries to the correct departments, assist with basic data entry, and uphold our commitment to excellent customer service. This role requires reliability and strong communication in a fast-paced environment.