Automotive Receptionist & Guest Experience Lead

Madison Honda; Clinton (NJ); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Paid time off

Recognition programs

Continued training

Career advancement

Competitive compensation

Unparalleled benefits

Job summary

Madison Honda is seeking a Receptionist to greet customers, manage calls, and support daily dealership operations. This role emphasizes friendly service, accurate record keeping, and collaboration with departments to resolve inquiries.

The candidate should have a high school diploma, at least one year of reception and customer service experience, and be proficient with Outlook and Microsoft Office. On-site position with opportunities for growth within the dealership.

Qualifications

• High school diploma or the equivalent, preferred.
• One year of reception experience in a retail facility is desirable.
• Working knowledge of Outlook and Microsoft Office applications.
• One year of customer service experience.
• Professional communication skills.

Responsibilities

• Greet customers and callers in a timely, welcoming manner.
• Direct inquiries to appropriate departments.
• Maintain accurate receipts and permits for quick data retrieval.
• Support team with process improvements and customer service efficiency.
• Ensure on-time attendance and reliable work schedule.

Skills

Professional communication

Customer service

Education

High school diploma or equivalent

Tools

Outlook

Microsoft Office

Job description

Madison Honda is seeking a Receptionist to greet customers, manage calls, and support daily dealership operations. This role emphasizes friendly service, accurate record keeping, and collaboration with departments to resolve inquiries.

The candidate should have a high school diploma, at least one year of reception and customer service experience, and be proficient with Outlook and Microsoft Office. On-site position with opportunities for growth within the dealership.