Automotive Receptionist & Customer Experience Lead

Madison Honda; Phillipsburg (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Discounts on vehicle purchases

Paid time off

Employee recognition programs

Manufacturer training

Career advancement

Comprehensive benefits

Job summary

Madison Honda is seeking a Receptionist to warmly greet customers, direct them to the appropriate departments, and maintain accurate receipts and permits for fast data retrieval. The role supports colleagues to improve efficiency and customer service while upholding dealership standards.

The candidate should have a high school diploma or equivalent and at least one year of reception and customer service experience, with proficiency in Outlook and Microsoft Office and professional communication

Qualifications

• High school diploma or the equivalent is preferred.
• At least 1 year of reception experience in a retail facility is desirable.
• Working knowledge of Outlook and Microsoft Office applications.
• At least 1 year of customer service experience.
• Professional communication skills are required.

Responsibilities

• Greet customers warmly and direct them to the appropriate department.
• Protect the dealership's lawful and ethical standards.
• Accurately file receipts and permits for quick data retrieval.
• Assist and support other employees to improve operations and customer service.
• Be punctual and maintain a reliable work schedule.
• Communicate effectively with management and perform duties as requested.

Skills

Outlook

Microsoft Office

Customer service

Professional communication

Education

High school diploma or equivalent

1 year reception experience in retail

Job description

Madison Honda is seeking a Receptionist to warmly greet customers, direct them to the appropriate departments, and maintain accurate receipts and permits for fast data retrieval. The role supports colleagues to improve efficiency and customer service while upholding dealership standards.

The candidate should have a high school diploma or equivalent and at least one year of reception and customer service experience, with proficiency in Outlook and Microsoft Office and professional communication