Auto Service Receptionist: Customer Excellence & Growth

Madison Honda; Madison (NJ); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts on vehicle Purch/P

Paid time off

Training programs and certifications

Career advancement opportunities

Job summary

Madison Honda is seeking a Receptionist to greet customers, answer calls, and maintain orderly front-office operations in a dealership setting. The role supports efficient customer flow, data entry, and record keeping while upholding high ethical standards and a positive, professional environment.

Responsibilities include directing visitors, processing receipts and permits, and assisting management to improve service quality.

Qualifications

• High school diploma or the equivalent, preferred.
• One year reception experience in a retail facility is desirable.
• Working knowledge of Outlook and Microsoft Office applications.
• One year of customer service experience.
• Professional communication skills.

Responsibilities

• Greet callers and customers in a timely, welcoming manner.
• Protect the dealership's legal, financial and moral well-being.
• Accurately file receipts and permits for quick data retrieval.
• Assist management to improve business operations efficiencies and customer service.
• Direct customers to appropriate departments for assistance.
• Maintain a dependable schedule and arrive on time.
• Communicate effectively with management and perform all assigned duties.

Skills

Professional communication

Customer service experience

Education

High school diploma or equivalent

Tools

Outlook

Microsoft Office

Job description

Madison Honda is seeking a Receptionist to greet customers, answer calls, and maintain orderly front-office operations in a dealership setting. The role supports efficient customer flow, data entry, and record keeping while upholding high ethical standards and a positive, professional environment.

Responsibilities include directing visitors, processing receipts and permits, and assisting management to improve service quality.