Automotive Receptionist | Full-time

Tulley Automotive Group, Inc.; Nashua (NH); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Competitive compensation

401(k) plan with dealer contribution

Employee Assistance Program (EAP)

Job summary

Tulley Automotive Group, Inc. in Nashua, NH is seeking a friendly Dealership Cashier/Receptionist to be the heartbeat of our front sales floor.

You’ll greet customers, handle payments, and keep daily operations running smoothly with a focus on accuracy and courtesy. Primary duties include processing cash and card transactions, answering and directing calls, and performing light clerical tasks while balancing the cash drawer at day’s end.

Qualifications

• Processing cash and paper transactions accurately.
• Handling telephone calls and payment processes (cash/card).
• Resolving customer inquiries and complaints with professional conduct.

Responsibilities

• Provide exceptional customer service.
• Process payments for products and services sold by the dealership.
• Promptly answer, direct, and relay calls and messages to the proper area or person.
• Perform filing and other clerical tasks as designated by the Office Manager.
• Accurately balance daily cash and paper transactions.
• Perform other duties related to the role as needed.

Skills

Cash handling

Telephone handling

Customer service

Tools

Cash register

Job description

Join Our Team as a Dealership Cashier/Receptionist!

Are you a people person with a sharp eye for detail? We are looking for a welcoming and organized Cashier/Receptionist to be the heartbeat of our dealership's front sales floor.

In this role, you will be the first point of contact for our customers. You'll help create a warm, welcoming environment while ensuring smooth daily operations.

Schedule

• Tuesday 7:00am - 6:00pm
• Wednesday 7:00am - 6:00pm
• Thursday 12:00pm - 6:00pm
• Friday 12:00pm - 6:00pm
• Saturday 9:00am - 5:0pm as needed (1-2 Saturdays per month)
• Sunday 11:00am - 4:00pm (we are closed the first two Sundays, open for all Sundays thereafter)

Essential Duties And Responsibilities

• Provides and ensures exceptional customer service;
• Accurately and effectively processes payments for products and services sold by the dealership;
• Promptly, accurately, and courteously answers and directs incoming dealership telephone calls, messages and customer requests to the proper area or person;
• Performs filing and other clerical functions as designated by the Office Manager;
• Accurately balances daily cash and paper transactions;
• Performs other directly related duties consistent with the role and function of the specification.

Requirements

Job Requirements

• Thorough knowledge of processing customer cash and paper transactions;
• Thorough knowledge of telephone, cash register features, credit / debit card processes;
• Skilled in handling sensitive inquires or complaints and resolving customer problems;

Tulley Advantage

• Competitive Compensation;
• 401(k) plan with dealer contribution;
• Employee Assistance Program (EAP);

Tulley Automotive Group, Inc. is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. Tulley is a family-owned business and has been a trusted name in the local business community since 1957. We provide our team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality.

Equal Opportunity Statement

Tulley Automotive Group is an equal opportunity employer! We are committed to creating an environment that celebrates all of our individualistic differences and provide an equal employment opportunity to all applicants and employees within our organization.